Salesforce Functional Consultant

3 days ago

Frankston, Australia South East Water Corporation Full time

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
The Salesforce Functional Consultant drives and supports the delivery of capital projects across South East Water’s critical customer relationship management (CRM) system Salesforce. They are to provide support, guidance and consultation to internal and external stakeholders as well as the System Analysts, Business Analysts and Developers within the team.

The role is critical to ensuring that the business meets corporate objectives and requirements in customer service, supporting the organisations ability to deliver efficiencies and solutions, resolve defects, ensure our CRM provides a 360-degree view of the customer and answer/resolve customer enquiries.

**Who are you?**:

- 3+ years' experience delivering Salesforce solutions
- Certified as Salesforce Business Analyst/Functional Consultant
- Strong knowledge in Service Cloud, Sales Cloud, Experience Cloud. Marketing Cloud experience is desirable.
- Design and configure Salesforce platform features, including custom objects, workflows, validation rules, page layouts, and reports, to meet business needs
- Proven experience in estimating, planning, designing and delivering end-to-end solutions.
- Experience with Jira and Xray software
- Thorough understanding of integration
- Experience with Lightning components
- Experience with customer-oriented call centre, billing, and connection / disconnection operations.
- Experience working in agile teams
- Strong analytical and problem solving skills
- Ability to multitask and prioritise issues
- Strong organisational and customer service skills
- Excellent written and oral communication skills
- Strong team player that brings positive culture to the team
- Familiarity with Application Lifecycle Management principles
- South East Water's Business and Technology Solutions Group is guided by the Australian Computer Society SFIA Skills Framework._ The h_ighest level of skills required to perform at a competent level is SFIA Level of Responsibility - Level 5 (Ensure, advise)_

**What's in it for you?**:

- A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
- 14 weeks paid parental leave for all parents and paid super on unpaid parental leave
- A range of benefits, including free on-site parking and cultural leave.
- A great culture working in collaborative teams with strong work ethics.
- Career focused learning and development opportunities.
- The opportunity to be part of an organisation committed to environmental initiatives.
- Enjoy modern office facilities with panoramic beachfront views.

**We're for everyone**:
We do meaningful work, but how we do it is just as important. We’re here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it’s our people’s collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we’re all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**:

- This role is remunerated at a Level 5 ($105,926 through to $117,835 + super)_

  • Call Centre Officer

    1 week ago

    Frankston, Australia Chandler Macleod Full time

    Customer Service ConsultantPay Rate $30.95 per hour plus super 3 casual roles available (1 x FT casual hours 38 hours, 2 x PT casual 20 hours minimum with the requirement to accept further shifts there is high likelihood you will work close to full time hours weekly Frankston Location (Hybrid working model) Full flexibility required across a 24hour roster...

  • Clinical Services Manager

    4 weeks ago

    Frankston, Australia JV HR Services Full time

    We currently have a vacancy for a full-time Clinical Services Manager to join the team at Frankston Nursing Home. Reporting directly to the Facility Manager, the role of the Clincial Services Manager is to provide and coordinate resident care, supervise care staff and be responsible for AN-ACC funding requirements About the role: The Clincial Services...

  • Clinical Services Manager

    1 week ago

    Frankston, Australia JV HR Services Full time

    We currently have a vacancy for a full-time Clinical Services Manager to join the team at Frankston Nursing Home. Reporting directly to the Facility Manager, the role of the Clincial Services Manager is to provide and coordinate resident care, supervise care staff and be responsible for AN-ACC funding requirementsAbout the role:The Clincial Services Manager...

  • 2024 Icu Transitional Year Fellow

    2 weeks ago

    Frankston, Australia Peninsula Health Full time

    **- Ideal opportunity to develop your career** - **Mornington Peninsula Location**: - **Salary Packaging Benefits** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people...

  • Orthotist

    3 weeks ago

    Frankston, Australia Peninsula Health Full time

    **- Orthotist/Prosthotist Position Available** - **Beautiful Mornington Peninsula Location**: - **Salary Packaging Available** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. In representing Peninsula...

  • Safety Training Development Lead

    4 weeks ago

    Frankston, Australia South East Water Corporation Full time

    **Safety Training Development Lead**: **Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and...

  • Safety Training Development Lead

    4 weeks ago

    Frankston, Australia South East Water Corporation Full time

    **Safety Training Development Lead**: **Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and...

  • 2024 Icu Transitional Year Fellow

    1 week ago

    Frankston, Australia Peninsula Health Full time

    - Ideal opportunity to develop your career- Mornington Peninsula Location:- Salary Packaging BenefitsWho We Are and What We Stand ForPeninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of...

  • HR Business Partner

    3 days ago

    Frankston, Australia Peninsula Health Full time

    **- Hybrid Working** - **Work for a leading metropolitan health service in a major growth phase**: - **$1.1 billion redevelopment of Frankston Hospital underway** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community...

  • People Business Partner

    4 days ago

    Frankston, Australia Peninsula Health Full time

    **Work for a leading metropolitan health service in a major growth phase**: - **$1.1 billion redevelopment of Frankston Hospital underway**: - **Hybrid working arrangements**: - **Classification Range: (Level 6 (HS6))** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000...

  • HR Business Partner

    1 week ago

    Frankston, Australia Peninsula Health Full time

    - Hybrid Working- Work for a leading metropolitan health service in a major growth phase:$1.1 billion redevelopment of Frankston Hospital underwayWho We Are and What We Stand ForPeninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this...

  • Orthotist

    1 week ago

    Frankston, Australia Peninsula Health Full time

    - Orthotist/Prosthotist Position Available- Beautiful Mornington Peninsula Location:- Salary Packaging AvailableWho We Are and What We Stand ForPeninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.In representing Peninsula Health, we expect all...

  • HR Business Partner

    1 week ago

    Frankston, Australia Peninsula Health Full time

    • Hybrid Working• Work for a leading metropolitan health service in a major growth phase• $1.1 billion redevelopment of Frankston Hospital underway Who We Are and What We Stand For Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To...

  • Manager Property Development

    4 weeks ago

    Frankston, Australia South East Water Corporation Full time

    **Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...

  • People Business Partner

    1 week ago

    Frankston, Australia Peninsula Health Full time

    Work for a leading metropolitan health service in a major growth phase:$1.1 billion redevelopment of Frankston Hospital underway:- Hybrid working arrangements:- Classification Range: (Level 6 (HS6))Who We Are and What We Stand ForPeninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...

  • Team Coordinator

    2 weeks ago

    Frankston, Australia Peninsula Health Full time

    **New and exciting opportunity for an experienced mental health clinician and leader in the implementation and service expansion of the Infant, Child and Youth** - **Permanant Part Time with Flexible Work Hours**: - **Opportunity to develop innovative new and responsive service**: - **Dynamic team, respectful & supportive culture & leadership**: -...

  • Aboriginal Land and Water Manager

    2 weeks ago

    Frankston, Australia South East Water Corporation Full time

    **Who are we?** We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...