Housing Officer
4 weeks ago
Northern Sydney location
- Temp contract for 3 months starting ASAP
- Previous property or tenancy management experience highly desirable
2 property Manager positions are available in Sydney's North. Working Mon-Fri, full-time hours for a 3-month contract with some Saturdays (days off in lieu).
**What is involved**:
- Conduct open house viewings and manage lease signups.
- Delivering consistent and quality customer service to internal and external stakeholders
- Managing, responding to, and resolving tenant queries and concerns in a fast-paced, dynamic environment
- Managing tenant complaints and appeals for effective resolution
- Conducting regular property inspections
**What do I need to have?**
- Previous property management/tenancy management experience
- Experience in driving a customer service culture, particularly with managing complex clients
- Excellent written and verbal communication skills
- Experience in working in a fast-paced, dynamic environment, whilst remaining client-focused
- Strong IT skills, including intermediate Microsoft Office skills (Word, Excel, Outlook)
- Experience and understanding of the support service sector, and demonstrated relationship-building skills
- At least two (2) COVID-19 vaccinations
**Even better if you have**:
- Knowledge of the Residential Tenancies Act 2020
- Knowledge and experience in using housing/tenancy management systems
- A sound understanding of housing management, ideally in a social housing context will be highly regarded
- Availability on Saturday to conduct sign-ups would be required
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