Café Manager

**CAFE MANAGER**

We’re looking for an experienced specialty Café Manager with leadership skills and excellent communication to join François Coffee Boutique.

Our Westfield Fountain Gate location is where François began and is set in a premium section of the centre, right at the entrance of Myer.

This is a unique opportunity for a skilled hospitality professional to join our rapidly growing organisation while utilising their extensive coffee knowledge along with their leadership and organisational skills to help us cement our brand as a specialty coffee destination.

The product we serve is the manager’s focus, but how the guest feels as at every encouter is just as important. We strive for the perfect extraction with a great emphasis on genuine connection.

Ultimately, the Manager would:

- Become the face of the operation and lead the team from the front
- Implement and maintain our culture of service excellence
- Confidently communicate and showcase our unique coffee offering
- Maintain standards for coffee, guest experience and presentation
- Lead and support a small team to thrive
- Maintain systems and procedures
- Work towards clear KPIs
- Manage stock inventory and wastage

**WHO WE ARE**

We bring together thoughtful service in an inviting and aesthetically pleasing setting as we strive to minimise our carbon footprint. Our state of the art coffee equipment can only ever so slightly be eclipsed by our specialty award-winning signature blend, individually roasted as single origins daily here in Melbourne, then blended in to achieve the perfect balance. This marries perfectly with our locally-sourced Jersey milk or your favourite alternative milk.

**OUR MISSION & VISION**

To spread the light & warmth of hospitality across our community - by delivering memorable experiences - every location, every guest, every time

**OUR VENUES**

We are not a café; we are a specialty coffee destination that is committed to quality. We focus on educating our guests and we invest in their experience. Our goal is complete guest satisfaction.

**THE ROLE & BENEFITS**

This is the perfect opportunity for someone who wants to pursue a career in coffee but doesn’t want competing priorities that are present when working in a bustling café. This is the chance to truly do what you love in a coffee-focused environment. The management duties are light due to the small size of the team and targeted offering (small, high-quality food offering). It’s all about obsessing over the perfect extraction, building genuine connections and telling the story of François.
- Join a rapidly growing organisation with real career progression opportunities
- Daytime hours
- A permanent position that can be tailored to the right person
- Education, training and upskilling available from our passionate team

**IDEAL CANDIDATE**
- Previous management experience, ideally in a similar role
- Being hospitable
- Dedicated coffee professional
- An understanding of concepts relating to specialty coffee brewing and service
- Able to confidently follow specialty coffee recipes and understand all variables affecting extraction for multiple brew methods including pour-over, batch brew, cold brew and espresso
- Able to confidently dial in coffees every day to taste across filter and espresso
- Ability and desire to self-educate
- High presentation standards
- Problem solver
- Excellent communication skills
- Ambitious
- Run a tight ship with presentation and processes at the forefront
- Ability to build genuine connections
- High personal value for ethics and impact

**HOW TO APPLY**

Please include a brief cover letter and references with your resume. Suitable applicants will be contacted and taken through a formal interview process.

Pay: $62,400.00 - $78,000.00 per year

Supplementary Pay:

- Weekly bonus

Work Location: In person