Roadside Assistance Consultant
1 week ago
**Roadside Assistance Consultant**
**(**
**Job Number**:
**220001G1**
**)**
**Description**
**Assistance Services Consultant**
- Part time, 30 hours per week across 5 days
- Day roster working between the hours of 5:00am to 7:00pm
- 7 day spread - working two weekends in every four
- 3 weeks fulltime training upon commencement
- Role commences 5th December
Are you passionate about helping people in their time of need?
Do you have attention to detail and enjoy problem solving?
Do you have an empathetic manner and have great customer skills?
If this sounds like you, then this may be the opportunity you are looking for.
In this role you will take inbound calls from members in their time of need and will:
- Ensure Members’ personal and vehicle details are accurately updated in the database
- Adherence to RACQ and Contact Centre policies and procedures
- Provide Members with information, such as entitlements, benefits, and other suitable options
- Work in a supportive and dynamic call centre environment
**About you**:
- Customer service experience
- Strong listening, problem solving and communication skills
- Good technology skills, with quick and accurate data entry
- Resilient, reliable and goal orientated
- Enjoy working outside the traditional 9 -5 working day.
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
**There are plenty of other perks, too**:
- Free Roadside Assistance
- Significant discounts on Banking, Assistance, Insurance and Travel products for you and your family
- Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more
**Ready to apply? You’ve got this**
RACQ is a **Circle Back Initiative** employer - we commit to respond to every applicant.
LI
**Work Locations**
Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113
-
Roadside Assistance Consultant
3 days ago
Eight Mile Plains, Australia RACQ Full time**Roadside Assistance Consultant** **(** **Job Number**: **2200016J** **)** **Description** **Roadside Assistance Consultant** **About the role** The assistance team at RACQ are looking for motivated and passionate individuals to join their contact centre. We currently have both part time and full time shifts available. - Part time, 30 hours per week...
-
Hod Roadside Patrols Training and Fleet Operations
7 months ago
Eight Mile Plains, Australia RACQ Full time**HoD Roadside Patrols Training and Fleet Operations**(**Job Number**:240000NA**)** **Description** **Head of Roadside Patrols, Training and Fleet Operations** As the Head of Roadside Patrols, Training & Fleet Operations, you will steer one of RACQs critical functions. Your leadership will directly impact the safety, efficiency, and timeliness of services...
-
Roadside Patrol Officer
4 months ago
Eight Mile Plains, Australia RACQ Full time**Roadside Patrol Officer**(**Job Number**:24000192**)** **Description** Are you ready to embark on a career where you can be a real-life hero on the road? We are seeking dedicated and enthusiastic individuals to join our elite team of Patrol Officers. **About you** - Strong safety focus - Trade qualified mechanic or auto-electrician/industry related...
-
Roadside Patrol Officer
2 months ago
Eight Mile Plains, Australia RACQ Full time**Roadside Patrol Officer**(**Job Number**:240001J6**)** **Description** Are you ready to embark on a career where you can be a real-life hero on the road? We are seeking dedicated and enthusiastic individuals to join our elite team of Patrol Officers. **About you** - Strong safety focus in all aspects of work - Trade qualified mechanic or...
-
Racq Patrol Officer
7 days ago
Eight Mile Plains, Australia RACQ Full time**RACQ Patrol Officer** **(** **Job Number**: **220001CX** **)** **Description** **Patrol Officer** **About You** We are now looking for Roadside Service Technicians to join our roadside assistance team based in the Brisbane area, assisting our members who have broken down at the roadside. Your responsibilities range from making member vehicles mobile...
-
Racq Patrol Officer
7 months ago
Eight Mile Plains, Australia RACQ Full time**RACQ Patrol Officer** **(** **Job Number**: **230001BB** **)** **Description** **Patrol Officer** **About the role** We are now looking for Roadside Service Technicians to join our roadside assistance team based in the Brisbane area, assisting our members who have broken down at the roadside. Your responsibilities range from making member vehicles...
-
Racq Patrol Officer
7 months ago
Eight Mile Plains, Australia RACQ Full time**RACQ Patrol Officer** **(** **Job Number**: **230000T5** **)** **Description** **Patrol Officer** **About the role** We are now looking for Roadside Service Technicians to join our roadside assistance team based in the Brisbane area, assisting our members who have broken down at the roadside. Your responsibilities range from making member vehicles...
-
Claims Assist Consultant
5 days ago
Eight Mile Plains, Australia RACQ Full time**Claims Assist Consultant** **(** **Job Number**: **23000044** **)** **Description** **About the role** As a Claims Assist Consultant, you will provide expert support and consultation in delivering a member experience that sets the standard in the insurance industry. You will provide coaching and support to peers, review team and individual...
-
External Dispute Resolution Consultant
6 days ago
Eight Mile Plains, Australia RACQ Full time**External Dispute Resolution Consultant** **(** **Job Number**: **220001R7** **)** **Description** **About the role** In this position, you will be responsible for strengthening and retaining relationships, whilst protecting the RACQ brand as a trusted provider of services to members and the Queensland community. As our new External Dispute Resolution...
-
Manager Patrol Operations
4 months ago
Eight Mile Plains, Australia RACQ Full time**Manager Patrol Operations**(**Job Number**:2400017F**)** **Description** **About the role** As the Manager Patrol Operations, you'll be at the forefront of our roadside assistance services, ensuring that our patrol team delivers exceptional service while meeting key performance indicators. Your role will involve leading a team of Patrol Officers,...
-
Technical Training Officer
1 month ago
Eight Mile Plains, Australia RACQ Full time**Technical Training Officer**(**Job Number**:240001N2**)** **Description** **About the role** Are you passionate about the automotive industry and skilled in training? RACQ is seeking a dedicated and experienced Technical Training Officer (TTO) to join our dynamic team. As a TTO, you will play a vital role in researching, developing, and delivering...
-
Recruitment Consultant
4 weeks ago
Eight Mile Plains, Australia Cocoon Group Services Full time**Recruitment Consultant** **Cocoon SDA Care** Eight Mile Plains QLD 4113 $80,000 to $95,000 Full time / 38 hours per week **About Us**: **HORIZON SOLSOLUTIONS AUSTRALIA PTY. LTD. Trading as Cocoon SDA Care** is a leading provider of Specialist Disability Accommodation (SDA) services, dedicated to enhancing the quality of life for individuals with...
-
Rac Call Centre Consultant
7 months ago
Mile End, Australia RAA Full time**Part-time permanent positions available, generous pay rates, great benefits**: - **Monday May 27**th** start date with extensive training provided in a fun, hard-working Road Assistance team**: - **24/7 rotating shifts, roster provided up to 6 weeks in advance** **Your new opportunity** Due to some exciting growth and internal movements at RAA, we now...
-
Full Time Call Centre Consultant
4 months ago
Mile End, Australia RAA Full time**Multiple positions available, generous pay rates, great benefits**: - **Monday November 4**th** start date with extensive training provided in a fun, hard-working Road Assistance team**: - **24/7 rotating shifts, roster provided up to 6 weeks in advance** **Your new opportunity** Due to some exciting growth and internal movements at RAA, we now have...
-
Member Engagement Consultant
7 months ago
Eight Mile Plains, Australia RACQ Full time**Member Engagement Consultant** **(** **Job Number**: **230001RS** **)** **Description** **Member Engagement Consultant - Eight Mile Plains** RACQ Eight Mile Plains are looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training...
-
Learning & Development Consultant
7 months ago
Eight Mile Plains, Australia RACQ Full time**Learning & Development Consultant** **(** **Job Number**: **23000189** **)** **Description** **About the role** We have an exciting 12-month opportunity for a Learning & Development Consultant to join our Insurance Assurance and Capability team. The Learning and Development Consultant designs, develops, delivers, and assesses learning activities and...
-
Software Support Consultant
7 months ago
Eight Mile Plains, Australia EventsAir Full time**A bit about us** EventsAir is a leading provider of award-winning event management software to organisers of in-person, hybrid and virtual events. Our software is used extensively across the APAC region and growing rapidly around the globe with an expanding presence in North America and Europe. As a technology leader with a long 30-year heritage in the...
-
Software Support Consultant
7 months ago
Eight Mile Plains, Australia EventsAir Full time**A bit about us** EventsAir is a leading provider of award-winning event management software to organisers of in-person, hybrid and virtual events. Our software is used extensively across the APAC region and growing rapidly around the globe with an expanding presence in North America and Europe. As a technology leader with a long 30-year heritage in the...
-
Member Engagement Consultant
7 months ago
Eight Mile Plains, Australia RACQ Full time**Member Engagement Consultant**(**Job Number**:240000G3**)** **Description** RACQ Eight Mile Plains is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement...
-
Member Engagement Consultant
7 months ago
Eight Mile Plains, Australia RACQ Full time**Member Engagement Consultant**(**Job Number**:24000073**)** **Description** **Description** RACQ Eight Mile Plains is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member...