Practice Manager Council Avenue Dental

3 weeks ago

Rockingham, Australia Bupa Full time

A career at **Council Avenue Dental & Implant Centre**is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.

As a **Practice Manager** you’ll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.

Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other people management roles that fit the criteria below.

**The Heart of the role**:

- Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Maintain sterilisation, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively marketing your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff

**What you'll bring**:

- Prior business and people management experience essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen

**Benefits of joining the Bupa Network**:

- Reward and recognition programs
- Over 140 practices Australia wide - move with us
- Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Networking opportunities across the business and with peers
- Access to generous benefits and discounts including - Health Insurance discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to apply**:
If you are interested in this opportunity, click now, and 'Apply'.

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