Property Manager

2 months ago


Melbourne, Australia airsolved.com.au Full time

**Company Description**: AirSolved specialises in managing premium short-term rental properties, such as Airbnb's. We offer a boutique, comprehensive property management services to ensure both property owners and guests have exceptional experiences.

**Key Responsibilities**:

- Communicate effectively with guests to handle booking inquiries and provide necessary information.
- Address and resolve any issues that arise for guests and property owners promptly and professionally.
- Restock home amenities and ensure properties are well-equipped for guest comfort.
- Conduct pre-check-in and post-check-out inspections to maintain property standards.
- Coordinate with our cleaning partners to ensure properties are clean and ready for new guests.
- Oversee maintenance and repairs as needed, ensuring properties remain in top condition.
- Handle additional costs, reviews and customer support for each property.

**Requirements**:

- Proven experience in the short rental industry would be ideal, property management, hotel and/or hospitality will be highly regarded as well.
- Having a car is for this job as you will need to visit properties daily.
- STRONG communication and interpersonal skills. We cannot stress this enough. We are a passionate team and the nature of the job can throw some unexpected issues at you. You must be confident enough to handle talking to guests courteously.
- Ability to problem-solve and handle guest/host issues efficiently.
- Organized and detail-oriented.
- Flexibility to respond to guest and property needs outside standard business hours, if necessary.
- Experience with Airbnb hosting and other short-term rental channels is preferred.

**Why Join Us**:

- Be part of a growing and innovative team in the exciting short-term rental market.
- Opportunity to interact with a diverse range of properties and clients.
- Potential for growth within the company.
- Hybrid work style (apart from the pre & post stay inspections, the job can be done from home)
- Car expense: $0.8 per km from workplace to workplace.

Please provide a cover letter explaining why you would be a good fit. Applications without a cover letter will not be considered.

**Job Types**: Part-time, Permanent

**Salary**: From $48,000.00 per year

**Benefits**:

- Work from home

Supplemental pay types:

- Performance bonus

**Experience**:

- Project management: 1 year (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in MELBOURNE, VIC 3004

Expected Start Date: 11/03/2024


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