Member Support Consultant Elizabeth Street

2 weeks ago

Brisbane, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Elizabeth Street club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and uncapped commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Elizabeth Street

    2 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Elizabeth Street

    3 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Edward Street

    2 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Manager Elizabeth Street

    3 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Consultant - Berry Street Education Model - Remote

    3 days ago

    Brisbane, Australia Berry Street Full time

    **Work options**: Hybrid - ** Queensland location (Preferably with access to an airport nearby)**: - ** Full time, ongoing position**: - ** Hybrid role with regional and interstate travel**: - ** Base Salary $95k - $100k pa (dependent on experience) + Super & Salary Packaging + $10,500 Motor Vehicle Allowance.** For over 140 years, Berry Street has...

  • Club Manager Elizabeth Street

    2 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Casual Sales Assistants Elizabeth Street Brisbane

    1 week ago

    Brisbane, Australia General Pants Full time

    When you work at General Pants, you’re not just an employee, you’re a defining part of our brand. In a world where everything is more fluid and people are more confident to express their true selves. We’re currently looking for Casual Sales Assistants to join our Elizabeth Street store! Our Sales Assistants are passionate about delivering an...

  • Front Office Duty Manager

    3 weeks ago

    Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company Description An exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Front Office Duty Manager. As someone who loves to create meaningful connections with both guests and colleagues, this role will see you being responsible for the day to day operations of...

  • Front Office All Rounder

    2 months ago

    Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company Description Do you perceive yourself as creative, extroverted and highly customer orientated? If so, ibis Styles Brisbane Elizabeth Street is currently looking for a Front Office All Rounder. **Job Description**: A day in the life of a Front Office All Rounder consists of: - Providing exceptional customer service by responding to their requests...

  • Member Support Consultant

    2 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    25-Jan-2024 FLG/1774101 Brisbane - CBD and Inner Suburbs - Category: - Sales- Position Type: - Casual- Application Close Date: - 24-Feb-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium...

  • Group and Sales Coordinator

    2 weeks ago

    Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company Description An exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Group and Sales Coordinator. **Job Description**: Reporting to the Director of Sales and Marketing, your responsibilities will include: - Handling all administrative duties to ensure the...

  • Member Support Consultant

    3 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    12-Apr-2024 FLG/1788531 Brisbane - CBD and Inner Suburbs - Category: - Sales- Position Type: - Full Time- Application Close Date: - 12-May-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97...

  • Front Office All Rounder

    1 week ago

    Brisbane, Queensland, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company DescriptionDo you perceive yourself as creative, extroverted and highly customer orientated? If so, ibis Styles Brisbane Elizabeth Street is currently looking for a Front Office All Rounder.Job Description:A day in the life of a Front Office All Rounder consists of:Providing exceptional customer service by responding to their requests promptly,...

  • Member Support Consultant Queen Street

    4 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Edward Street

    3 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Edward Street

    4 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Edward Street

    2 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Queen Street

    1 week ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company DescriptionAn exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Front Office Duty Manager. As someone who loves to create meaningful connections with both guests and colleagues, this role will see you being responsible for the day to day operations of...

  • Member Support Consultant Edward Street

    3 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...