Lead Service Administrator

2 weeks ago


Smithfield, Australia Konecranes Full time

Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: On-site**Lead Service Administrator**:

- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

We are currently seeking an experienced **Lead Administrator **to join our team in Smithfield**.**

**The Role**
- Lead and manage the Administration team in the NSW & QLD.
- Coordinating with branch planners to setup new Service Requests for Planned work
- Purchase requisitioning for job-related purchases and follow up orders
- Coordination of goods receiving processes
- Processing reimbursements for travel expenses
- Processing timesheets for all branch Field Technicians
- Maintaining Field Technician induction & training registers
- Maintaining customer's portals including tracking induction requirements, loading and updating insurance certificates and HSE documentation
- Contacting customers to schedule regular maintenance work in accordance with defined agreements
- Communicating planning activities with required stakeholders
- Arranging/ ordering sub contracted goods, services and equipment as required
- Credit Card reconciliations
- General branch administration support

**The Person**
- Excellent interpersonal skills with the ability to communicate effectively with customers, suppliers and team members
- 3-5 years in a leading role
- Positive attitude with a can-do approach to tasks
- Natural collaborator with a willingness to support the team to ensure goals are met
- Safety conscious
- Excellent time management skills with the ability to effectively assess and prioritise tasks

**The Offer**
- Attractive salary based on experience
- 17.5% Annual Leave Loading
- 15% bonus
- An opportunity to share in the success of the Company by participating in our annual employee share plan
- Support and encouragement to develop your skills with local and global training opportunities available

Our key objective is to improve the safety, productivity, and sustainability of our customers’ operations today and in the future. Get started with a reputable global organisation.
- Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs._
- Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._



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