Nrma Roadside Service Provider

3 weeks ago

Newcastle, Australia My NRMA Full time

**Company Description**
Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.

From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.

Forget what you thought you knew about the NRMA. Come take a closer look, and you’ll realise that being a part of our team is about more than just a job - together, we’ll go further and make a difference.
- Are you a qualified mechanic or auto electrician who is passionate about working with purpose?
- Do you want to be part of an inclusive team that values gender equality and diversity?
- Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?

**This is the role for you**

**What You'll Do**

As an **NRMA Roadside Patrol** you'll play a critical role in supporting our members.

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way - and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.

**Your roster**

We are recruiting full-time employees to work a base of **38 hours **per week between **06:00 - 24:00**, on a scheduled roster between Monday to Sunday offering attractive penalty rates. Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.

**Qualifications** What You'll Bring**
- Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
- Valid Australian Driver’s License (minimum full license C class)
- Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry
- Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way
- Strong communication and customer focus with proven ability to work with a range of diverse communities
- Team player attitude driven to maintain a positive and strong work ethic to support others
- Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers
- Motivated self-starter - driven to self-develop & keep updated with new technical skills and industry trends

**Additional Information** What’s in it for you?**

To help our employees feel valued, engaged and celebrated we provide a range of employee benefits including:

- 5 weeks annual leave
- Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)
- Generous discounts on NRMA Insurance
- Branded and equipped work vehicle
- Indepth induction program and ongoing technical training and development provided
- Access to exclusive MyNRMA member marketplace benefits - including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more
- 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you

  • NRMA Roadside Service Provider

    1 month ago

    Newcastle, Australia My NRMA Full time

    Job DescriptionAre you a qualified mechanic or auto electrician who is passionate about working with purpose?  Do you want to be part of an inclusive team that values gender equality and diversity?  Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?  This is the role for you!   What You'll DoAs an...

  • Customer Experience Agent/vehicle Detailer

    3 weeks ago

    Newcastle, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent/vehicle Detailer

    2 weeks ago

    Newcastle, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...

  • Customer Experience Agent/vehicle Detailer

    2 weeks ago

    Newcastle, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...

  • Customer Experience Agent

    2 weeks ago

    Newcastle, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. W e make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchi see partners...

  • Vehicle Detailer

    5 days ago

    Newcastle, Australia SIXT Australia Full time

    Company Description SIXT Australia is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Vehicle Detailer

    6 days ago

    Newcastle, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    2 weeks ago

    Newcastle, Australia SIXT Australia Full time

    Company Description SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...

  • Customer Experience Agent/vehicle Detailer

    4 days ago

    Newcastle, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Provider Services Manager

    2 weeks ago

    Newcastle, New South Wales, Australia QBE Full time

    Primary DetailsTime Type:Full timeWorker Type:EmployeeLocation: Parramatta or NewcastleType: Permanent, full-time positionAt QBE, our purpose is to enable a more resilient future.We're an international insurer and reinsurer with a local presence in 27 countries.Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products...

  • Service Nsw

    3 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Service NSW - Frontline Customer Service - Newcastle & Maitland** **Customer Concierge Operator** **Digital Service Representative (Service Centre Only)** **Customer Service Representative** **Customer Concierge Operator - **SNSW Clerk Grade 2- starting annual salary $56,102 **Digital Service Representative - **SNSW Clerk Grade 2/3- starting annual...

  • Service Coordinator

    4 weeks ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Job Title**: Service Coordinator **Salary**: SNSW Grade 6 ($87,504 - $93,111 plus employer's contribution to superannuation and annual leave loading) **Location**:Singleton NSW/Muswellbrook NSW (Hub & Spoke sites) **Employment Status**: Full-time - ongoing opportunity We are currently recruiting for the position of Service Coordinator at our...

  • Ndis Provider- Disability Sector Scheduler

    4 weeks ago

    Newcastle, Australia Nextt Group Pty Ltd Full time

    **Who’s Nextt** The Nextt Group can proudly state that for more than 20 years we have been making a difference in Australia by supporting individuals with disability and/or mental health challenges to achieve their goals and to live an independent life. Our workforce spans NSW, VIC, QLD, and SA, providing daily quality, person-centred support to the...

  • Ndis Provider- Disability Sector Scheduler

    4 weeks ago

    Newcastle, Australia Nextt Group Pty Ltd Full time

    **Who’s Nextt** The Nextt Group can proudly state that for more than 20 years we have been making a difference in Australia by supporting individuals with disability and/or mental health challenges to achieve their goals and to live an independent life. Our workforce spans NSW, VIC, QLD, and SA, providing daily quality, person-centred support to the...

  • Technical Property Claims Assessor

    4 weeks ago

    Newcastle, Australia Insurance Australia Group LTD Full time

    Technical Property Claims Assessor Make a difference an **Technical Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner...

  • Technical Property Claims Assessor

    4 days ago

    Newcastle, Australia IAG New Zealand Full time

    Make a difference an **Technical Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner relationships. The Property...

  • Technical Property Claims Assessor

    4 weeks ago

    Newcastle, Australia Insurance Australia Group LTD Full time

    Technical Property Claims Assessor Make a difference an **Technical Property Claims Assessor** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** The purpose of the role and your unique contribution is to deliver an industry leading claims assessing experience to both our customers and partner...

  • Digital Service Representative Casual Pool

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Service NSW Full time

    Digital Service RepresentativeService NSW, Grade 2/3Newcastle & Lake Macquarie Casual Relief Pool**Do you enjoy variety, are passionate about helping people, and seeking a casual role?Service NSW is seeking people who love helping others to join our casual Digital Service Representative relief pool, Newcastle & Lake Macquarie Region. The casual relief pool...

  • Customer Concierge Operator/digital Service

    4 days ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Concierge Operator** **Digital Service Representative** **Newcastle and Maitland Contact Centre | Service Centres **Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay** *** **Customer Concierge Operator - **SNSW Clerk Grade 2 - starting annual salary $58,346 **Digital Service Representative - **SNSW...

  • Customer Concierge Operator/digital Service

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Service NSW Full time

    Customer Concierge OperatorDigital Service RepresentativeNewcastle and Maitland Contact Centre | Service Centres Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay*****Customer Concierge Operator - SNSW Clerk Grade - starting annual salary $58,346Digital Service Representative - SNSW Clerk Grade 2/- starting annual...