Customer Experience Agent/vehicle Detailer

1 week ago


Newcastle, New South Wales, Australia NRMA Motoring & Services Full time

About SIXT Australia:

SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch.

Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers.

At SIXT Australia, we know our people are what revs up our business. That's why we're committed to creating exceptional careers, not just jobs. We've created career pathways to support your goals to help you move anywhere in our business and the country.

Health, wellbeing and work/life balance are non-negotiable. That's why we're committed to providing a safe and healthy environment and employee perks to support this commitment.


SIXT Australia is seeking a
Permanent Full Time Customer Experience Agent dual role to join the team at
Newcastle Airport.


Your Opportunity:


As a Customer Experience Agent, you will be required to provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures.


Your key responsibilities will include:

  • Opening and closing rental agreements
  • Selling additional over the counter rental products
  • Managing reservations
  • Grooming returned vehicles
  • Recording vehicle damage
  • Delivering vehicles between sites

About you:

  • Exceptional customer service skills and/or experience
  • Enthusiastic and driven individual who strives to exceed targets
  • Excellent verbal and written communication skills
  • Strong attention to detail with a good work ethic
  • Current unrestricted Provisional or Full Driver's Licence
  • Full working rights in Australia


At SIXT Australia, we will keep you safe along the way, so your safety and wellbeing is our priority and we expect your commitment to our health and safety policies and encourage others to do the same.

All successful applicants will be required to complete a rigorous pre-employment medical check including drug and alcohol screening and provide a valid National Criminal History Check (if you do not have a current valid check, you will be required to complete a check)

Employee Benefits:

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • "ME" day
  • one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
  • 30% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends
  • Discounts on all NRMA Insurances, group products and free roadside assistance
  • Accommodation discounts and VIP extras to the NRMA Award winning Tasmanian Lodges, Hotel and NRMA Holidays Parks and Resorts
  • Access to exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
  • Uniform will be provided
  • Staff car parking available
  • Flexibility to work on a rotating shift roster 7 days shift work including weekends and public holidays
  • Monthly incentive schemes and generous shift loadings
  • Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
  • Employee Referral Program where you may be eligible for a $1,000 referral bonus fee
  • Great team environment with full onthejob training and support to help your achieve your goals and reach your potential


  • Newcastle, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...


  • Newcastle, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. W e make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchi see partners...

  • Vehicle Detailer

    1 week ago


    Newcastle, New South Wales, Australia East Coast Car Rentals Full time

    East Coast Car Rentals are a hugely successful car rental company, the largest independent retailer in Australia We're expanding, and with 13 busy locations across Australia we're always looking for fresh and exciting talent to join our team.This time it's our energetic and switched-on Newcastle crew pumping up to welcome a new Vehicle Detailer to the...


  • Newcastle, New South Wales, Australia Affluence Detail Full time

    Affluence Detail is looking for someone who is experienced in all aspects of detailing. Someone who wants to lead others, has problem solving skills, is well presented and has great communication and organisational skills. We are a small team of detailers who range in experience and we require a knowledgeable leader with an awesome, professional attitude....

  • Car Detailer

    1 week ago


    Newcastle, New South Wales, Australia Motor Staff Full time

    Newcastle Area Location Career Advancement Opportunities Generous Hourly Rate- Newcastle Area Location:- Career Advancement Opportunities:- Generous Hourly RateOur client is a well established, area landmark prestige vehicles dealership located in the Newcastle area. They are seeking to employ additional experienced Detailers to work mainly on brand new cars...

  • Service Desk Agent

    1 week ago


    Newcastle, New South Wales, Australia Experis Full time

    Role: Service Desk AgentLocation: Newcastle, NSWDuration: 6-12 months with possible extensionsVisa: Citizens onlyProject Description:Team based out of Newcastle, NSW provides out-tasking services to customers across Australia on a number of different technology platforms.The Service Desk Agent will be supported by ITOC operations and engineering...


  • Newcastle, New South Wales, Australia Car Mart Direct Full time

    Yard Hand/DetailerWe are a Motor Vehicle Dealership based in Warners Bay supplying quality used motor vehicles predominantly in the online sector. We are a strongly customer service orientated company and are looking for a team member that has a keen interest in cars and the automotive industry.The role will suit a school leaver that is interested in the...

  • Car Detailer

    1 week ago


    Newcastle, New South Wales, Australia Clean Ride Detailing Full time

    Full time car detailer, experience is preferred but not required as we will provide training.Work will be located in Newcastle and Lake Macquarie.Must have a licence, we will be providing a vehicle and all equipment needed.Available Monday - Saturday.Job Types: Full-time, PermanentSalary: $ $35.00 per hourBenefits: Company car Gym membershipSchedule: 10 hour...


  • Newcastle, New South Wales, Australia Velocity Truck Centre Full time

    Unparalleled training and career development opportunities including in-house Worklife balance no night shift Ask us about our generous employee benefits scheme.About us***Velocity Truck Centres (VTC) are part of the Velocity Vehicle group who own the largest number of Daimler Trucks dealerships worldwide. We sell and service heavy vehicles across...


  • Newcastle, New South Wales, Australia Stephens Toyota Full time

    Taylors Beach, Newcastle, Maitland & Hunter NSW Would you like the opportunity to grow your career inside a multi-award winning, family owned and operated business with an exciting, emerging brand with vehicles for immediate delivery?Do you have exceptional customer service skills and a passion for customer satisfaction?Are you a self-motivated person who...

  • Sales Manager

    1 week ago


    Newcastle, New South Wales, Australia Velocity Vehicle Group Full time

    Join a fast paced growing organisations Attractive remuneration package including commission structure plus generous v Opportunity to work with globally recognised brandsAbout Us***Daimler Trucks Newcastle, part of the Velocity Truck Centres, offers dedicated sales, service and parts, and teams, to service our customers. You will be based at our Beresfield...


  • Newcastle, New South Wales, Australia Pickles Auctions Full time

    Vehicle Inspector/Forklift Operator - NewcastleLocation:NewcastleEmployment Type:Full-Time PermanentDepartment:Newcastle - SalvageWHY WORK FOR PICKLES Highly successful Australian business despite COVID Enjoy extra leave + share in our company bonus program after a qualifying period Dynamic operations environment with no two days the same Training,...


  • Newcastle, New South Wales, Australia Velocity Truck Centre Full time

    Uncapped earning potential Generous employee benefits Work with globally recognized brandsDaimler Trucks Newcastle, based in NSW retails the globally recognized products of Mercedes-Benz, Fuso and Freightliner and has a dedicated service, parts, and sales team to support our customers.About the RoleThis is an excellent opportunity for an experiencedSales...


  • Newcastle, New South Wales, Australia PeopleFusion Recruitment Specialists Full time

    Contract Type: Temporary/Contract Recruitment Location: Newcastle Specialisation:Customer Service & SalesReference:Contact Name: Amy King Job Published:April 29, :30-4-month temporary assignment potential to extend Comprehensive training program commencing 3rd June 2024- $35 + super per hour (casual hourly rate)Do you love helping people and...


  • Newcastle, New South Wales, Australia Talent Supply Full time

    End to End Customer Experience Own the CRM system Develop marketing strategyIs your background in Customer Service, Business or Marketing?This is a fantastic opportunity to drive the end to end process of customer management and experience within a growing businessIn this position, you will take ownership of internal and external customer management in...


  • Newcastle, New South Wales, Australia PeopleFusion Recruitment Specialists Full time

    Contract Type: Temporary/Contract Recruitment Location: Newcastle Specialisation:Customer Excellence and SalesReference:Contact Name: Amy King Job Published:July 03, :15Long term positions, 35 hours per week- training commences 7th August Flexible, hybrid working from home arrangements on offer- $ super + 6 monthly $1500 retention bonusDo you love helping...

  • Guest Service Agent

    1 week ago


    Newcastle, New South Wales, Australia Hospoworld Resourcing Full time

    Salary up to $60,000 + Super + Staff discounts + perks Craft unforgettable guest experiences in a funky, vibrant hotel setting Enjoy a dynamic, fun workplace while delivering exceptional hospitality_The company:_Synonymous with artful design and bespoke hospitality, this brand epitomizes boutique luxury. From unique décor to exceptional dining, it promises...


  • Newcastle, New South Wales, Australia Greater Bank Full time

    About the roleAs a Customer Experience Coordinator is responsible for supporting and coaching the Contact Centre team by developing, implementing, maintaining, communicating, and providing an effective and timely service to internal and external customers.This is a Fulltime 12-Month Fixed-Term position working within the span of hours between 8am and 6pm...


  • Newcastle, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Customer Care SpecialistJoin the Service NSW team of talented, passionate peopleCustomer Care SpecialistTalent PoolFull-time 35 hours per weekLocation Contact Centres -Newcastle, Maitland, Gosford, Lithgow, ParramattaSNSW Grade 5Renumeration - Package includes salary starting at $81,475 base plus superannuation and annual leave loadingAbout Service...


  • Newcastle, New South Wales, Australia Greater Bank Full time

    About the roleAs a Customer Experience Coach is responsible for competency uplift of Contact Centre employees by providing post training and ongoing support, feedback, and reinforcement activities. This role will provide feedback to the Team Leaders to support continuous learning and work closely with key stakeholders to identify and close knowledge or...