Medical Receptionist

Job Opportunity: Medical Receptionist

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinics run smoothly? We are thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special

Our clinics in Brisbane West are currently seeking a Medical Receptionist to join the team, we currently have a **Full time - permanent** and a** Full time - 12 month fixed term **roles available, working across our clinics in Indooroopilly, Booval, Forest Lake, Redbank Plains, Yamanto and Ipswich, you will be available to work on a rotating roster between the hours of 6am-9pm Monday to Friday with optional weekend work available in Ipswich.

**About Us**:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

**Role Overview**:
As a Medical Receptionist, you will play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:
**Patient Interaction**:

- Greet patients professionally and courteously.
- Assist patients with appointment scheduling over the phone.

**Administrative Tasks**:

- Manage medical records confidentially and efficiently.
- Process patient payments (cash, Eftpos, direct billing).
- Invoice Medicare, Private Health Funds, DVA and Workcover.
- Maintain a tidy reception waiting area.

**Collaboration**:

- Work autonomously and as part of a team.
- Communicate with referring doctors and staff courteously.

**Confidentiality**:

- Maintain patient personal and financial information confidentiality.

**Qualifications and Skills**:

- Excellent telephone manner for handling internal inquiries and appointments.
- Strong verbal and written communication skills to interact effectively with patients and colleagues
- Intermediate computer skills
- Experience in a customer service role

**Desired Traits**:
Bubbly personality and ability to think on your feet.

Calm under pressure in a fast-paced environment.

Ready to contribute to exceptional patient care?