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Receptionist

7 months ago

Burwood, Australia St John of God Health Care Full time

You’re role at St John of God

This role provides exceptional customer service that ensures the Medical Centre operates efficiently for both doctors and patients in line with our Mission and Values Statement. You will ensure strict Patient Privacy and Doctor Confidentiality are upheld at all times and provide the highest standard of service for patient needs in all areas of service.

The Position
- Answer the telephone in a courteous and professional manner
- Receive and convey messages in writing, and verbally
- Liaise with doctors, other health professionals and their staff
- Make appointments using electronic diary
- Bill patients and receipt moneys
- Undertake banking procedures
- Operate all aspects of EFTPOS machine
- Fax, scan and file documents
- Prepare documents for mail-out
- Participate in ongoing professional development activities
- Contribute equitably to maintaining the cleanliness of the practice
- Maintain practice dress standards
- Book all DVA Transport when needed
- All batching and on line lodgement of Medicare and DVA bulk claims

Successful applicants will previous reception and frontline customer service experience, proficient in Microsoft Word & Excel, can summarise key financial and operational information in a summary report and able to communicate with multiple stakeholders in a professional manner.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you
- Salary: $64,802 to $66,170 + 11% Superannuation
- Permanent full-time, working 38 hours per week
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

- additional superannuation
- self-education and
- work related expenses
- Novated leasing
- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

For all enquiries contact Janet Fleming, Manager Administrative Operations on (02) 9334 3824

Applications close: March 19th
- All Category A caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 (primary dose) to fulfil the requirements of the role._