Female Front of House Staff 18+
2 months ago
**Job Overview**:
The Ghan Hookah Lounge is seeking a female friendly, energetic, and customer-focused Front of House Staff Member to join our dynamic team. Please keep in mind out Shift closing times are 12am.
**Key Responsibilities**:
- Greet and seat guests, manage reservations, and maintain a friendly, welcoming environment
- Take orders, serve beverages, and assist with shisha setup and refills
- Provide excellent customer service, addressing any inquiries or concerns
- Maintain cleanliness and organization of the lounge, ensuring high standards of hygiene
- Assist with cash handling, POS transactions, and balancing payments
- Collaborate with the team to ensure smooth lounge operations and guest satisfaction
- Stay knowledgeable about hookah flavors, drinks, and menu items to provide recommendations
**Qualifications**:
- Previous experience in a hospitality or customer service role (preferred)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining a calm and friendly demeanor
- A passion for customer service and creating a positive guest experience
- Flexibility to work evenings, weekends, and holidays as needed
**Job Type**: Casual
Pay: $22.00 - $28.00 per hour
Expected hours: 12 per week
Schedule:
- Afternoon shift
- Evening shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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