Communication and Engagement Specialist

2 months ago

Brisbane, Australia Lime Recruitment Full time

Lime Recruitment is currently working with a Queensland government department to recruit a Communication and Engagement Specialist contract to 14/06/2024 plus 6 month extension based in the Brisbane CBD and working from home.

The Communication and Engagement Specialist is responsible for leading and managing the delivery of change communications and related activities to support the implementation of the SQCP-S2 program. This role will motivate, inform and educate internal staff about the SQCP-S2 program. This includes a lead role in the socialisation and embedding of contemporary and best practice communication strategies, frameworks and processes across the program, and will require ongoing collaboration with project workstreams.

**In this role you will**:

- Direct a variety of communication and engagement activities, including producing internal communication materials to support the program.
- Oversee the coordination and development of change messaging and transformation communications to effectively socialise the program initiatives across the agency.
- Design and implement communication artefacts and activities with respect to the strategic narrative of the SQCP-S2 program agenda.
- Manage the distribution of internal transformation communications through a range of channels and evaluate the effectiveness of those channels.
- Identify communication and engagement needs by appropriately sourcing information for analysis, overseeing report production and creating internal communication material as requested to provide comprehensive, accurate and timely responses.
- Provide coaching and capability up-lift to communications resources on the program.
- Direct and assure consistent messages in strategic communication, media, social media, marketing, and engagement activities for internal stakeholders, adhering to relevant policies, standards and legislative requirements, and provide recommendations for improvements to the Director Change Management.
- Work collaboratively across the program and with the Media & Communications team to ensure effective, coordinated and aligned communications services, advice and support.
- Provide expert, evidence-based and trusted advice to the Director Change Management and other executives on a range of communication and engagement matters to support and inform decisions related to the program.
- Develop strong working relationships and effective engagements with key internal and external stakeholders regarding risks and progress, including representing SQCP-S2 program in a range of forums to promote and advance the program priorities.
- Take an active role in communicating and translating the SQCP-S2 program agenda for key stakeholders, in collaboration with project workstreams.
- Contribute to a culture which fosters collaboration, evidence-based decision making, innovation, and performance orientation, where employees are passionate about their work and take personal accountability for their actions.

**You will have**:

- Extensive experience in leading change communications and engagement on a project / program in a large complex public sector organisation.
- Demonstrated experience in developing and implementing organisational change methodologies and activities.
- High level written and verbal communication, including the ability to write quickly and accurately, as well as the ability to manage risk and issues and think strategically.
- Demonstrated understanding of and ability to produce content for digital services and social media.
- Understanding of the elements of change management and project management and business integration processes and strategies.
- Ability to manage competing and/or changing priorities and take initiative to solve (or escalate) issues.
- Extensive experience in developing and distributing organisation-wide change communications for projects, aligned to change management methodology, ideally with an additional understanding of communicating sensitive/complex messages.
- High level of demonstrated written and interpersonal skills that build and maintain productive and collaborative relationships with a diverse range of internal and external stakeholders

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