Medical Claims Assessor

7 days ago


Sydney, Australia TenacityCX Full time

Full time perm & 12m contract positions available - start ASAP
- CBD location - flexible hybrid working arrangements post training
- Competitive salary & discounted health insurance

Our client is a leading Australian health insurer with a 'members-first' approach. If you're looking to kickstart your career in the insurance industry, this claims opportunity is for you Please note:This is a very heavy admin/ processing based medical claims role.

**Key Responsibilities**
- Process & review a high volume of members medical claims
- Respond to enquiries from medical providers & Medicare
- Maintain medical records/ contract details & update providers details
- Perform quality reviews and process reports when needed
- Use your exceptional customer service skills when responding to members or other stakeholder.

**What You Will Bring to the Role**
- Demonstrated customer service experience
- A can-do attitude & a passion for delivering best outcomes
- Excellent written and verbal communication skills
- Ability to work well individually and collaborate with a team
- Strong administrative skills whilst working in a fast paced environment
- Contact centre/ claims or admin experience is highly desirable.

**What's In It For You**
- Office based in Syd CBD & flexible hybrid working arrangements
- Full time opportunity available - contract & perm
- Office hours - Monday to Friday
- Full training & development opportunities to progress your career
- Supportive leadership and study assistance provided
- Discounts on health cover, pet and travel insurances
- Generous parental leave scheme


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