Store Manager

1 month ago


Sydney, Australia Gateway Synergy Recruitment Full time

Minimum 2 years leadership experience, preferably in retail
- Employee discounts available, amazing products
- Military experience great, or family affiliation, not necessary

**The Company**

Our client is an Australian owned business with a wealth of experience in providing equipment solutions to Defence, Emergency Services and Law Enforcement personnel.

**What they offer**:

- Exclusive and market-leading products
- An amazing team of people to work with
- Ongoing training and support
- Generous employee discounts

Our client currently has an exciting role available for an experienced, motivated and customer service driven Store Manager to join our team. A key part of the role will be to deliver meaningful, personalised and genuine customer service with a strong focus on

driving sales and teamwork. It will involve managing the merchandising and presentation of the store at all times.

Travel will form a vital part of this role as part of the role's responsibilities will be to oversee their 3rd party outlets.

**Key responsibilities**:

- Provide a high standard of customer service
- Respond promptly to waiting customers and queues
- Ability to operate EFT and handle cash with mínimal transaction errors
- Solve customer problems or concerns in a timely & efficient manner
- Maintain and exhibit a comprehensive knowledge of current store products and services to existing and potential customers
- Ensure products are supplied in alignment with customer orders
- Cross sell products and services where appropriate
- Promote products by demonstration and instruction
- Overseeing pricing, stock control and process received stock
- Regular travel to ensure our products are displayed to a high standard at our various outlets
- Follow up on stock orders as required
- Identify growth and achieve sales targets
- Undertake store and stock housekeeping activities
- Pick and pack inventory to replenish their stores
- Pick and pack website orders each day
- Banking and reconciliation
- Any other duties as directed by the National Manager or their delegate from time to time.
- Minimum 2 years in a leadership role
- Hands on retail experience
- Proven ability to resolve customer queries, issues and complaints
- Proficient admin & computer skills
- Military experience would be highly regarded

**“OPENING THE GATEWAY BETWEEN TALENT & OPPORUNITY”


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