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Housing Manager

1 month ago

Gosford, Australia NSW Government -Northern CPPYJ Full time

**Housing Manager**
- **Location: Wyong**:

- **Employment type: Temporary full-time up to 12 months**:

- **Grade: Clerk Grade 7/8**:

- **Salary : $101,947 pa - $112,849 pa plus superannuation and annual leave loading**:

- **Generous leave entitlements including flex leave**:

- **Diverse and inclusive organisation**:

- **Talent pool will also be created**

**Your role**

The housing Manager will lead a team of staff that contribute to the delivery of housing programs at the local level. This role leads a small team of front-line staff who provide assistance to people experiencing housing stress, homelessness and other issues that impact a person’s housing domestic and family violence.

**What you’ll do**

The Housing Manager will be required to monitor and contributes to the overall development and management of housing operations across access and tenancy management in area with high public housing concentration and social disadvantage. As well as to establish and maintain a range of networks with clients, service provider including internal and external stakeholder to achieve our client expectation and continuous improvement in our service delivery.

It also requires to provide expert advice, coaching and support to direct reports to ensure all team members are supported to improve the productivity in a safe working environment.

**What we’re looking for**
- Ability to work independently and within a team environment to manage your own work and the team priorities, and to support others to achieve their work goals
- Ability to assist the Senior Client Service Officers and Team Leader - Tenancy with complex service issues and policy interpretation.
- Ability to establish and maintain relationships with internal and external stakeholders
- A commitment to a culture of teamwork, excellence, and continuous improvement.
- A strong commitment to customer service including an empathic approach to clients that is outcome focused.
- Possession of a minimum Provisional 2 NSW Driver’s Licence and a willingness to travel to and work with clients in their home and in the community (a corporate vehicle will be provided for travel).

Download the role description

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Describe a time you have led a group of staff who can be exposed to traumatic stories from clients. What have you done to manage staff wellbeing while ensuring service delivery is maintained?
- This role involves managing staff who are working with vulnerable families who have high expectations that cannot always be met immediately. Describe a time you have worked with a staff member in this situation and explain how you motivate them.

**Applications closes**:Wednesday, 26th April 2023 at 11:59pm AEST.

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_

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