Internal Consultant

2 weeks ago

Perth, Australia Bank of Queensland Full time

**About the Role**
This role is to assist the External Consultant with the ongoing management of their client base. The role predominantly involves end to end administration including deal structure, serviceability and workflow management through to settlement.

Internal & External
- External Consultant
- Commercial Credit
- Commercial Operations (AFOPS & CLOPS)
- CSC, TACS, PSOPS and Card OPS
- Asset Finance Centre of Excellence
- Collections (including GCM and AMG)
- Legal Team (including AML and financial crimes)
- Discharge Team
- Hardship & CAT Team
- Customers
- Suppliers
- Third Party (including brokers, solicitors, settlement agents and accountants)
- Cooper Grace Ward

Key Responsibilities
- Determine loan serviceability, prepare credit submissions and actively manage the deal through the credit approval process (ensuring policy requirements & approval conditions are met)
- Answer inbound enquiries and providing exceptional customer service to external/internal clients including regularly updating the client on file progress
- Assist with multiple product distribution by assisting the External Consultants to identify cross sell opportunities within existing client base
- Monitor ongoing needs of existing client base and work with External Consultant to review and where necessary, update the clients banking solutions
- Ongoing client maintenance and assist POD with client retention
- Take an active role in POD marketing activities when required, including EDM’s and outbound call campaigns
- Specific administrative responsibilities include
- Receive, process and load new auto-approval transactions into Finesse
- Submit documentation requests to AFOPS and CLOPS or prepare loan document if they qualify Straight Through Processing (STP)
- Send invoice requests to suppliers
- Supplier accreditation
- Complete pre-settlement requirements including Credit Checks, conduct AML and print loan agreements
- Prepare Escrow Funding Notices and submit to AFOPS and CLOPS for payment once returned
- Submit requests for Transactional Banking including Credit Card, Overdraft and Deposit Accounts to the relevant operations teams
- Submit ancillary requests to all internal stakeholders, such as Client Services, PSOPS and TACS
- Order Valuation through Valex
- Process hardship request
- Prepare discharges and produce payout letters for Asset Finance Loan
- Demonstrate pro-active behaviours in regard to progressing each file
- Exemplify the BOQ Group values of Spirited, Optimistic, Curious, Inclusive, Accountable and Lionhearted to contribute to the purpose of Building Social Capital through Banking

**About you**
The Education, experience, knowledge and competencies to succeed in the role
- Degree preferable
- Relationship management experience would be highly desirable
- Ability to read Financials and determine serviceability would be highly desirable
- Good understanding of Lending products
- Good team player with a positive and can do attitude
- Strong organisational skills and effective time management
- Excellent attention to detail
- Keen and quick to learn
- Confidence and flexibility to take on any task
- Ability to take a proactive approach
- Client centric
- Confident communication skills
- Achievement focused
- Self motivated, effective management of workload

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to

  • Manager Enterprise Risk Consulting Internal Audit

    4 weeks ago

    Perth, Australia KPMG Full time

    Our Risk team design and transform risk functions, create, and build enterprise risk management frameworks, advise on Governance, risk and controls solutions and support businesses in identifying and managing operational risks. Risk Consulting is a growing business that focuses on helping our clients understand, manage, and oversee their risks, including...

  • Internal Auditor

    1 month ago

    Perth, Australia AndersElite Professional Recruitment Full time

    **Internal Auditor**: **Contract Type**: - Contract**Location**: - Perth**Industry**: **Contact Name**: - Jennie Elkington- **Contact Phone**: - 0894682045**Date Published**: - 10-Jul-2023**Internal Auditor** **Government contract role** **3 month contract** **$50.77 - $58.76 p/h plus super** **Perth CBD** **Key Responsibilities** - plans, conducts and...

  • Internal Auditor

    1 month ago

    Perth, Australia NES FIRCROFT Full time

    BH-258264 Posted: 23/01/2024 - Working with a Major Oil & Gas Operator- Australia Western Australia Perth- Contract- Oil & Gas- NES Fircroft are working alongside a Major Oil & Gas Operator seeking an Internal Auditor to join their Audit Department. - Start date: ASAP (Feb 2024) - Location: Perth CBD - Roster: Monday to Friday - Flexibility: WFH...

  • Principal Consultant

    1 month ago

    Perth, Australia The Technical and Engineering Network Full time

    LOCAL COVERAGE - LOCAL TALENT - LOCAL COMPANY **TEN Recruitment **are excited to announce the expansion of their team, we are currently searching for a **Principal Recruitment Consultant **to join our team in our Osbourne Park office! We are creating opportunities for you to work with a locally owned and managed recruitment business. The successful...

  • Education Consultant

    4 weeks ago

    Perth, Australia Future Care Consultants Full time

    Future Care Consultants is a team of experienced Education and Migration Consultants based in Australia. Our team consists of Experienced Migration Agents (MARA) and Qualified Education Agent Counsellors (QEAC), facilitating international students who wish to study in Australia. We help International Onshore Students with University admission, Scholarships,...

  • Consultant

    1 month ago

    Perth, Australia Nous Group Full time

    **Nous is a great place to work** Nous Group is an international management consultancy with over 800 people working across Australia and New Zealand, the UK, Ireland and Canada. We are a values-based organisation that is inspired and determined to improve people's lives in significant ways. Working in unique, cross-disciplinary teams we create innovative...

  • Resourcing Consultant

    1 month ago

    Perth, Australia Globe 24-7 Full time

    **The Role** Globe 24-7 is currently searching for a **Resourcing** **Consultant** to join our dynamic team in the Perth office. Reporting to the Delivery Manager, you will be responsible for partnering with our Recruitment team to source, screen and engage with a variety of roles to support our current pipeline projects. - Working at Globe 24-7 is a little...

  • Aca Internship

    1 month ago

    Perth, Australia people2people Full time

    **Australian Cricketers’ Association (ACA) Internship Program 2024** The internships are paid sport administration internships available to ACA members. This program has been made possible through funds donated by the current players, and through partnerships with state cricket organisations nationally. The Program is a terrific example of how current...

  • Communications Consultant

    1 month ago

    East Perth, Australia AndersElite Professional Recruitment Full time

    **Communications Consultant**: **Contract Type**: - Contract**Location**: - East Perth**Industry**: **Contact Name**: - Jennie Elkington- **Contact Phone**: - 0894682045**Date Published**: - 12-Jun-2023**Communications Consultant** **Government contract role** **6 months, possible extension** **East Perth WA** **Rate dependent on experience** **Key...

  • Management Consultant

    4 weeks ago

    Perth, Australia Modis Full time

    Are you ready to help shape the future of management consulting? Do you thrive in a dynamic, forward-thinking environment? Are you passionate about building a new way of consulting and doing things differently? Join our team at Akkodis as we engineer a smarter tomorrow. We are seeking an exceptional Associate to join our small but growing Akkodis Management...

  • International Management Trainee

    4 weeks ago

    Perth, Australia Fugro Full time

    Job Description You relish being out of your comfort zone and working through a challenge. A regular career path doesn’t suit your ambition. Are you ready for a key position in our international, highly innovative environment. Does this sound like you? We could be the perfect fit for you. If you want to contribute to our mission to create a safe,...

  • Sustainability Consultant

    1 month ago

    Perth, Australia The Green Recruitment Company Full time

    Posted 17 April 2023 Salary $DOE LocationPerth Job type Permanent DisciplineNet Zero & Sustainability ReferenceLBLI-1APR23 Contact NameLouis Blaser **Job Summary**: The Sustainability Consultant is responsible for overseeing and implementing sustainable practices and strategies for various clients for a globally recognized Management Consultancy. The...

  • Graduate Management Consultant

    4 weeks ago

    Perth, Australia Sia Partners Full time

    Company Description Together, we’re building a more vibrant and prosperous Western Australia. Sia Partners Australia, helps leading businesses to improve their performance. Our knowledge and fresh thinking help us to create innovative, yet pragmatic, solutions to critical business issues. Our continued success and expansion are primarily due to the...

  • Mining Consultant

    3 weeks ago

    Perth, Western Australia RPMGlobal Full time

    About the RoleRPMGlobal is seeking an experienced short term mine planning professional to support its expanding global client base. This role will work closely with experts in mine scheduling and design to deliver the worlds leading software solution, XECUTE. The Mining Consultant will assist clients with the implementation of RPM software with a particular...

  • Fp&a Business Consultant

    4 weeks ago

    Perth, Australia Forest Grove Technology Full time

    FP&A Business Consultant Forest Grove Technology is a leading supplier of technology and consulting services. We are the primary APAC provider of KNIME and Prophix technologies and associated implementation and support services. KNIME and Prophix are an industry leading Advanced Analytics & FP&A solutions that provide our clients with greater insights into...

  • Solution Consultant

    7 days ago

    Perth, Australia Wood Plc Full time

    Overview / Responsibilities: Wood has an immediate requirement for Solution Consultants and Senior Solution Consultants to expand our Digital Consulting team based in either our Perth, Melbourne or Brisbane offices. We are looking for self-starters who get a kick out of working closely both with our clients and with our best business, digital and technical...

  • Lecturer - International Business and Related

    1 month ago

    Perth, Australia Curtin University of Technology Full time

    $106,194 - $125,797 (ALB) per annum plus 17% superannuation - Continuing (permanent) full-time opportunity - Teaching and Research opportunity in International Business **Job Reference: 1056107** **School of Management and Marketing** The School of Management and Marketing (SoMM) develops globally-minded, career-capable graduates, advancing responsible,...

  • Graduate Consultant Expression of Interest

    4 weeks ago

    Perth, Western Australia SRK Consulting Full time

    SRK Consulting (Australia) is seeking expressions of interest from final year students and recent graduates who are seeking a career in the Australian resources sector.SRK Consulting was founded in 1974 in South Africa, SRK Consulting has almost 50 years collective consulting experience and has grown to 40+ offices worldwide, with over 1,600 employees and...

  • Manager - Management Consulting

    1 month ago

    Perth, Australia Sia Partners Full time

    Company Description Sia Partners is a next-generation management consulting firm and pioneer of _Consulting 4.0_. We offer a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value to our clients. With 2,600 consultants in 19 countries and expertise in more than 30 sectors and services, we optimize client...

  • Manager - Management Consulting

    4 weeks ago

    Perth, Australia Sia Partners Full time

    Company Description Sia Partners is a next-generation management consulting firm and pioneer of _Consulting 4.0_. We offer a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value to our clients. With 2,600 consultants in 19 countries and expertise in more than 30 sectors and services, we optimize client...