Medical Receptionist
3 months ago
Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We're thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment.
We currently seeking a Medical Receptionist to join the team on a Casual basis, working rotating shifts, Monday to Friday between 8am and 5pm. You will be rostered to work across our Coburg, Epping, Coolaroo and Craigieburn clinics.
**About Us**:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
**Role Overview**: As a Casual Medical Receptionist, you'll play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:
*
- Patient Interaction:
- Greet patients and other callers professionally and courteously.
- Assist patients with appointment scheduling.
- Administrative Tasks:
- Manage medical records confidentially and efficiently.
- Process patient payments (cash, Eftpos, direct billing).
- Invoice Medicare, Private Health Funds, TAC, DVA and Workcover.
- Maintain a tidy reception waiting area.
- Collaboration:
- Work autonomously and as part of a team.
- Communicate with referring doctors and hospital staff courteously.
- Fill in the roster when staff are on annual or sick leave.
- Ensure accurate storage and retrieval of patient and practice records.
- Confidentiality:
- Maintain patient personal and financial information confidentiality.
- Complete recalls and follow privacy protocols.
**Qualifications and Skills**:
- Prior experience working as a radiology receptionist will be highly advantageous but not essential.
- Understanding of medical terminology.
- Excellent communication skills.
- Intermediate computer skills
**Desired Traits**:
- Bubbly personality and ability to think on your feet.
- Calm under pressure in a fast-paced environment.
Life at I-MED Radiology
Competitive remuneration corresponding with experience
欄 Comprehensive induction training and ongoing development
Opportunity for career growth and professional progression
To be part of a fun & dedicated team that celebrates wins and successes
喙 Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
Next Steps...
Join our team and be part of something meaningful
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