Medical Receptionist

My client's Medical Centre has provided comprehensive care to families in Coburg and surrounding areas. They help every member of the family with their health needs.

The team is available all year round excluding Easter Sunday and Christmas Day. As a part of our holistic approach to medicine, we provide dental care and a range of allied health services to care for various aspects of your health.

As out team is growing we need you on our team.

**What is a Medical Receptionist?**

A medical receptionist is an integral part of the healthcare team. Doctors, nurses, and other medical and administrative staff rely heavily on the medical receptionist to create a friendly, welcoming and well-organized front office for patients and to facilitate their flow throughout the practice. As a medical receptionist, you are the first point of contact and represent the practice on a daily basis.

**Duties & Responsibilities**

The Medical Receptionist reports to the Practice Manager and is responsible for;
- Providing high quality customer service to our patients, doctors and nurses.
- Ability to multi-task,
- Prioritise and work under pressure is paramount
- Involve maintaining a calm and efficient environment for fielding phone calls,
- Answering phones,
- Booking appointments, and
- Maintaining accurate and up-to-date patient records.
- Excellent attention to detail,
- Adherence to privacy and confidentiality and
- Problem-solving

**What are we looking for?**

We are looking for a highly motivated individual who has the ability to interact with a wide range of personality types in both pleasant and difficult circumstances. The right person for this job will have a warm, welcoming demeanour, along with excellent customer service skill, well-developed written and oral communication skills, be able to manage and prioritise their workload and have a high attention to detail. We are looking for someone who likes to work unsupervised within a close-knit team for support and assistance.

**Job Types**: Full-time, Casual

**Salary**: $24.50 - $35.00 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Coburg, VIC: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Certificate I - IV (required)

**Experience**:

- Medical admin: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: One location