Scheduling Officer

5 months ago

Wayville, Australia Community Support Incorporated Full time

**Salary packaging - maximising your take home pay**:

- **Great team environment working with a dynamic and supportive team**:

- **Great location, full time ongoing position with penalty rates**

**The Organisation**

Community Support Incorporated is a leading provider of home care services in the disability and aged care sectors, as well as support coordination. We have been providing services in the community for over 30 years across South Australia and provide a professional and collaborative work environment with a clear focus on person-centred care for our clients.

When you work with us, you are joining a supportive, employee focused organisation committed to your personal and professional development. We are continually growing and taking on new clients and we are seeking people who share the same values as CSI to join our organisation. We are currently expanding into palliative care and have many exciting things to come in the future.

**About you and the role**

At CSI, we value you and the support you provide to our clients. As a Scheduling Officer, you will be responsible for providing high quality customer service through allocating staff appropriately to meet clients needs. This role communicates directly with our Support Workers, clients, and families to inform them of any roster and staffing changes.

The Scheduling Officer plays a pivotal role in ensuring that clients needs are met by getting to know staff and clients, and then roster accordingly providing a high-quality service.

**Key experience required for the role**:

- Passion for helping and supporting those who are living with a disability and are vulnerable.
- Previous experience in prioritising and managing workload within a busy environment
- On call/ weekend/ public holiday work on occasion
- Salesforce, Skedulo or Lumary experience is highly desirable
- Knowledge and understanding of the SCHADS award
- Previous experience in health-related industry / not for profit (desirable)
- Previous experience in rostering would be desirable.
- Highly developed interpersonal/communication (written and oral), analytical skills and problem-solving skills.
- Ability to work autonomously and in a team environment.
- Current valid National Police Check, WWCC and NDIS Clearance

**Culture and Benefits**

We want to ensure that your experience with CSI is a mutually beneficial and enjoyable one. We are continually looking for ways we can reward our employees. We offer training and development as we pride ourselves on being a learning organisation and only want to grow our staff and their skills, we offer salary packaging, novated leasing, EAP for family and friends, health care discounts, refer a friend program and a great supportive environment.

**To Apply**

We hope to hear from you soon

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