Product Manager

1 month ago


Sydney, Australia ING Full time

Each day, millions of customers in over 40 countries use ING’s banking products and services. You’ll be contributing to their customer experience. You’ll be shaping the way they bank and empowering them to stay a step ahead in life and business.

At ING, the Daily Banking Tribe is responsible for driving the end to end performance of the Daily Banking business through development of a clear strategy, and working collaboratively with all areas of the business to drive cross functional execution of this strategy.

We are looking for an experienced Customer Journey Expert to join the Daily Banking Product Team within the Retail Bank. This role will support the development of Daily Banking product strategy and execution; working closely with customers and business partners to design and build customer centric products, lead our sustainability agenda, and manage risk

**What You’ll Do**
- Feed into the development of the Daily Banking product strategy; maintaining, designing and building market leading products that deliver customer centric features, benefits and capabilities
- Examine and priortising opportunities to increase the contribution of non-interest income from Daily Banking products.
- Manage the efficient product operations, including using expert business insight to build a pipeline of cost-reduction initiatives, collaborating with operations and contact centre on digitisation initiatives for our product journeys
- Ownership of product governance requirements including issues and incident rectification to ensure fulfilment of our obligations to regulators and customers
- Supporting the development and implementation of a product lifecycle, including the simplification and management of in life product strategies

**What we’re looking for**
- Product management and governance experience (5+ years)
- Experience leading and influencing changes to products, channels and customer journeys (including journey digitisation initiatives) that have delivered customer centric features, benefits and capabilities.
- Experience in articulating strategy and setting strategic direction with others (including identifying key priorities and initiative sequencing).
- Deep understanding of Australian Banking market, specifically Transaction and Savings accounts.
- Proven experience in managing complex issue and incident rectification or remediation initiatives.
- Proven experience influencing and leading diverse stakeholders (Risk, Operations, Finance)
- An analytical mindset, using data to drive decision making with expert business insight and sound financial acumen.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted, it’s encouraged. You’ll be surrounded by people who are friendly, inclusive and respectful, who want you to reach your potential. It’s one of the many reasons we’re proud to be an Employer of Choice for Gender Equality.

We give people the freedom to take risks, stay curious and think differently, and seek new and better ways to make things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)



  • Sydney, Australia Group Customer & Product Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...


  • Sydney, Australia Group Customer & Product Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...


  • Sydney, Australia Product Development Full time

    Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. We have a rewarding and challenging Maternity Leave replacement until at least July 2024 role for experienced BIM Senior Revit...


  • Sydney, Australia Product Development Full time

    Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. We have a rewarding and challenging Maternity Leave replacement until at least July 2024 role for experienced BIM Senior Revit...

  • Sales Specialist

    1 week ago


    Sydney, Australia Hone product design Full time

    SALES SPECIALIST - Full Time_ - Syd or Melb. Remote work._ **Company overview** hone.pd is a Consultancy specialising in the Design, Manufacture, and distribution of products including Consumer/retail goods, as well as custom engineered bespoke equipment. We develop new products for our Clients, working from initial concept development, through...

  • Product Manager

    2 months ago


    Sydney, Australia ProForce Full time

    Develop and execute the product strategy for animal products at global leader. - Work closely with cross-functional teams and conduct market research - Lucrative salary package and clear progression paths **Overview** Our client is a leading animal health company committed to improving the health and wellbeing of animals across the globe. We are seeking a...

  • Product Manager

    3 weeks ago


    Sydney, Australia Profusion Group Full time

    Up to 140k + super (12%) + bonus - Products, Platforms, Superannuation and retirement income products and advice - Product/platform management, development and implementation **Company Overview** The client goal is to drive positive client outcomes and the focus of our business is putting clients first, supporting those who choose to seek financial advice...

  • Product Manager

    19 minutes ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Product Manager **Product Manager - (12 Month Fixed Term Contract)** **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end to end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage,...

  • Product Manager

    1 month ago


    Sydney, Australia Commonwealth Bank Full time

    **Product Manager - (12 Month Fixed Term Contract)** **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end to end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage, develop and...

  • Product Manager

    2 weeks ago


    Sydney, Australia Commonwealth Bank Full time

    **Product Manager - (12 Month Fixed Term Contract)** **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end to end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage, develop and...

  • Product Manager

    2 months ago


    Sydney, Australia SMC Executive Full time

    Support Product Strategy and Development - Provide Subject Matter Expertise - Hybrid Work Environment - Melbourne or Sydney We are partnering with a major multi faceted Wealth Manager to identify a Product Manager to be responsible for the management of their Wrap products. This involves maintaining competitive and compliant products and solutions and...

  • Product Manager

    19 minutes ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    **Product Manager - (12 Month Fixed Term Contract)** **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end to end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage, develop and...

  • Product Manager

    1 month ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Product Manager **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end-to-end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage, develop and implement new products, features and...

  • Product Manager

    2 weeks ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Product Manager **Your business** CommSec is Australia's leading online broker. The Product & Investing Solutions Crew is responsible for the end-to-end product management of the CommSec product portfolio (Equities, Margin Lending, Cash and Derivatives) and has accountability for P&L outcomes. We manage, develop and implement new products, features and...

  • Product Manager

    2 months ago


    Sydney, Australia Enware Pty Ltd Full time

    Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. Role Purpose The Product Manager is...

  • Product Manager

    1 week ago


    Sydney, Australia Enware Pty Ltd Full time

    Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. Role Purpose The Product Manager is...

  • Product Manager

    2 months ago


    Sydney, Australia MyPass Global Full time

    MyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforce management & credentialing system that is looked to for best practice in this...

  • Product Manager

    2 months ago


    Sydney, Australia Mobility 1 Full time

    _Flexible work arrangements_ - _Career growth opportunities_ - _Supportive team environment_ Mobility 1 is a leading Australian distributor specialising in rugged mobility products and in-vehicle mounting solutions. Our reseller network Australia wide provides services to Emergency Services, Utilities, Mining, Warehousing, Transport and Logistics...

  • Product Manager

    2 weeks ago


    Sydney, Australia AC3 Full time

    Cool Customers and Tech across Various Sectors and Projects - Voted #4 Best Place to work in Australia - Flexibility on location Sydney or Melbourne We’re looking for a Product Manager to join our growing team at AC3! AC3 have offices in Sydney, Melbourne and Auckland. There is flexibility on location (Sydney or Melbourne) and also a balance with working...

  • Product Manager

    2 weeks ago


    Sydney, Australia Saunders Lynn and Company Full time

    Step up to a Marketing Manager role from product management - Scope out new markets and drive NPD with engineers and production teams - $110K + Car Allowance + Super + Bonus (negotiable on experience) - **Classic 4 P's marketing with flexible working**: - **South West Sydney location**: - **$130,000 package + Super + Bonus (negotiable on...