Team Leader

3 weeks ago


Sydney, Australia ING Full time

ING, Australia’s most recommended bank is looking for an experienced **Team Leader - Residential Credit Assessment** to join its growing **Lending Operations Team.** Working as part of the Mortgage Operations Leadership team, you’ll be an active contributor to delivering on the agreed strategic objectives of Mortgage Operations.

As our Team Leader you’ll be responsible for the day to day leadership of the credit assessment team embedding a high performance culture and delivering market leading service to our brokers and customers.

**What are you going to do? You will be**
- Leading an operational credit assessment team including developing and maintaining a high performance culture
- Supporting the development and building of credit capability (Credit Delegation acquisition and credit coaching)
- Ensuring the team makes sound commercial credit decisions within the appetite of ING
- Supporting and acting as an SME for process reviews or straight-through processing projects

**What are we looking for? Someone who has**
- Previously held a Delegated Lending Authority (DLA) of at least $1m in a Residential setting
- Minimum 3-5 years’ experience in leading teams plus 5+ years’ experience in retail banking or financial services, preferably retail lending
- Awareness of Operational Risk Management
- Excellent coordination and communication skills to confidently liaise with internal and external stakeholders
- Excellent working knowledge of all relevant banking legislative and privacy regulations
- Proven experience in managing to a budget, forecasting and planning

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted, it’s encouraged. You’ll be surrounded by people who are friendly, inclusive and respectful, who want you to reach your potential. It’s one of the many reasons we’re proud to be an Employer of Choice for Gender Equality.

We give people the freedom to take risks, stay curious and think differently, and seek new and better ways to make things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

**Applications close Friday 24th March 2023



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