Customer Service Representative

1 week ago


Inner West, Australia Recruitment Edge Full time

**Commencing immediately - 3 month assignment**:

- **Working with local council**:

- **Located at Petersham - Sydney Inner West**:

- **8.30am to 4.15pm - Monday to Friday - 35 hour week**:

- **Fantastic Team**

WHV holders welcome to apply

**The Company**:
With its' commitment to delivering a high standard of customer service and strong partnerships, this local council is looking for multiple customer service professionals to assist with their busy period over the next three months.

**Your Role**:
Multiple opportunities are now available within this experienced and supportive team of customer service professionals

Some of your key responsibilities will include:

- Being the first point of contact for external and internal customers
- Provide friendly, responsive, accurate and consistent information, advice and service to customers via the contact centre
- Handling all manner of enquiries
- Resolving customer issues
- Updating the database records

**Required Skills & Experience**:

- Superior Customer Service skills and demonstrated experience working in a dynamic environment
- Positive & proactive attitude
- Ability to work autonomously with mínimal supervision to achieve service standards
- Proven ability to effectively use multiple computer programs to provide accurate, consistent and complete information or solutions to customers



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