Housekeeping Room Attendant

2 weeks ago

Docklands, Australia Yes Hospitality Group Pty Ltd Full time

**Overview**:
Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times.

**Duties and Responsibilities Duties**:

- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Replenish bath care products (e.g., soap and shampoo)
- Restock beverages and food items in the mini-bar
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests’ queries (e.g., on additional services)
- Help guests retrieve lost items
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines

**Responsibilities**:

- Ensure all the instruction from supervisors and managers are respected and followed
- Log and inform the managers of any system errors or defective equipment (eg: Faulty vacuum)
- Follow all YHG grooming, performance standards, workplace health and safety, emergency procedures and all other property policies and procedures
- Report any health or safety, incidents and injuries to your Managers/Supervisor
- This Include unsafe working environments, equipment, machinery faults or damage
- Follow departmental fire and evacuation procedures

**Qualifications, Skills and Experience Prior Experience**:

- Work experience as a Room Attendant (No experience can be trained)

**Skills**:

- Experience with industrial cleaning equipment and products
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions

**Job Types**: Part-time, Permanent
Part-time hours: 38 per week

**Salary**: From $22.77 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Flexible hours
- Rotating roster

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Docklands, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Housekeeping: 1 year (required)

Licence/Certification:

- National Police Certificate (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (required)

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