Client Services Coordinator

3 weeks ago

Brisbane, Australia Synergy Placements Pty Ltd Full time

Brand new, state of the art facility
- Work for a fun and vibrant team
- 2 x positions available

We are working closely with our client who is Australia’s most complete supplier of pipeline infrastructure products to search for their next 2 Client Services Coordinators

Come and join a fun and vibrant, state of the art workplace within the infrastructure project space.

**About the Role**:
Our client's partnerships are a two-way street: they deliver on their promises, and help their customers deliver on theirs. As a Client Services Coordinator, you will collaborate with a market-leading customer service/sales team to assist customers with the delivery of their water and wastewater infrastructure project requirements.

Based in their Rocklea office, you will have the opportunity to nurture strong and enduring professional relationships with their impressive clientele list who include civil construction companies, local government, water utilities and other asset owners.
- Assisting clients with general enquiries, preparing quotations and sales orders;
- Administration duty where required
- Co-ordinating project deliveries and providing advice on current order status;
- Providing exceptional customer service, product, pricing and technical information;
- Meeting client deadlines and exceeding service level expectations;
- Managing your time and a willingness to take ownership of delivering client’s needs;
- Managing and solving conflicts with clients;
- Contributing to a harmonious work environment across all departments and Branches;
- Taking reasonable care of the health and safety of themselves and others;
- Cooperating with Management and OHS representatives in complying with quality, safety and environmental requirements;
- Adhering to all Policies & Procedures, promoting Compliance in the workplace.

**Qualifications and Experience**:

- Tertiary Qualification Preferred;
- Experience working in a role with a high level of Customer Service necessary and if this is specifically within the Australian water/civil industry this would be advantageous
- Experience working in a team is advantageous
- Strong Computer Literacy required
- Knowledge of MYOB CRM is advantageous
- Knowledge of the water, civil or irrigation industry is advantageous

**Hours of work**: 6:30am to 3:30pm

**What's in it for you?**
- You will be provided with a competitive salary package commensurate with your experience;
- Work within a close-knit talented team recognised as the market leaders within the industry;
- On the job training from a team of people who will invest in your career development;
- On-site parking;

They are eager to grow the team, so please apply
**ASAP**

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