Accounts Receivable Collections Officer

3 weeks ago


Brighton, Australia Minda Full time

These are truly exciting times at Minda. Our current business transformation agenda means that you will have the ability to truly make a valued contribution to the lives of the people we support. As the state’s largest not-for profit provider of disability services, we provide supported independent living accommodation, supported employment and various community engagement options, as well as allied health and respite services.

**Our Values**

**Respect**: We respect the right of a person living with an intellectual disability to self-determination in living their best life.
**Heart**: We demonstrate care and love for those we support in all that we do.
**Opportunity**: We focus on the positive and what people can do rather than what they cannot do to create opportunities.
**Community**: We recognise the importance of community to a person’s wellbeing and strive to create an inclusive community where people living with an intellectual disability are valued for themselves and the contribution they make to community.

**The Opportunity**:
Reporting to the Team Leader, the Accounts Receivable Collections Officer will be required to:

- Build solid relationships with external stakeholders including major accounts.
- Manage a significant ledger, debtor reconciliations and ad hoc administration.
- Process credit requests, credit notes and allocate daily banking payments.
- Engage with clients to resolve internal and external queries.

**Essential Requirements**:

- Significant experience in accounts receivable/ collections roles.
- Strong knowledge of debt collection processes, practices & methods.
- Experience in the use of accounting systems & intermediate Excel skills.
- A friendly and supportive communications style to build stakeholder relationships.
- Strong attention to detail, organisational & time management skills.
- Able to work with a high level of autonomy in a busy finance team.
- Excellent verbal and written communication skills.
- Community services experience & knowledge of NDIS is preferred, but not essential.

**Other**:

- NDIS Worker Screening Check (or Valid DHS Disability Screening)
- Current Unrestricted Driver's Licence
- Full COVID vaccination or exemption

**What’s in it for you?**
- A chance to do rewarding work for a community based organisation.
- Attractive remuneration including salary packaging and additional benefits.
- A supportive, highly skilled, and collaborative team environment.
- Car parking and café facilities, on the gorgeous Brighton site located by the beach.

**How to apply**

Applications including cover letter and resume, should be submitted by **COB Monday 15 May**. Interviews may commence prior to ad close.

**_Minda recognises that diversity in our workforce better equips us to support our clients’ individualised aspirations and goals. So, if you’re a person living with a disability, an Aboriginal or Torres Strait Islander person, part of the LGBTQIA+ community, from a culturally or linguistically diverse background or unique in any other way we would love to hear from you._



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