Technical Account Manager, Financial Services, Es

5 months ago

Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.

You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.

Key job responsibilities
Every day will bring new and exciting challenges on the job while you:

- Act as a single point of contact to Enterprise Accounts
- Understand your customers outcomes and business goals
- Make AWS service improvement recommendations that fit with your customer strategy and architecture
- Evaluate, analyze and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
- Participate in customer requested meetings (onsite or via phone)
- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Share knowledge and innovate with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS

Melbourne, VIC, AUS
- Computer Science or Math background.
- Working knowledge of software development practices and technologies
- Experience working with AWS technologies
- Solid understanding of technology budget management

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Technical Account Manager

    5 months ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    5+ years of technical engineering experience - Bachelor's degree As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic...

  • Technical Account Manager, ES

    5 months ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...

  • Technical Account Manager, Es

    4 days ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in similar roles...

  • Technical Account Manager, ES

    6 months ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...

  • Technical Account Manager, Es

    5 months ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in similar roles...

  • Technical Account Manager

    5 months ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in...

  • Technical Sales Representative

    1 month ago

    Melbourne, Australia Hejaz Financial Services Full time

    Hejaz Capital Pty Ltd is a leading diversified financial services company based in Melbourne, Australia. A fantastic opportunity has become available for an experienced Technical Sales Representative to join our company. This opportunity is being offered on a permanent full-time basis. **Key responsibilities**: - Maintaining in-depth knowledge of Hejaz's...

  • Technical Account Manager, ES

    4 months ago

    Melbourne, Australia Amazon Full time

    DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of...

  • Technical Account Manager-isv, Es

    3 weeks ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in...

  • Financial Planner

    5 months ago

    Melbourne, Australia Insignia Financial Full time

    Financial Planner - Melbourne Location - Join a leading wealth management and advice-led organisation - Be part of a team that values its people and its culture **About the opportunity** As a Financial Planner at Bridges, you'll be accountable for managing the advice needs of existing clients, the conversion of prospective clients and the introduction of...

  • Manager - Financial Accounting

    2 weeks ago

    Melbourne, Australia Accountancy Options Full time

    Accounting & Finance (AO) Executive & Managers Melbourne CBD Contract or Temp 31/10/2024 Utility industry 5 month contract + Immediate Start Start this contract role immediately and be working well before Christmas...Be part of a team about to go through an exciting period of change. Reporting to the CFO, this role manages a small team in all...

  • Financial Accountant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Accountancy Options Full time

    Accounting and finance experts with a Big 4 background are sought after by Accountancy Options to manage a team in all technical financial accounting aspects for one main subsidiary of the group.As a Financial Accountant Manager, you will be responsible for:Monthly, quarterly and annual reporting to shareholders;Overseeing the monthly consolidation...

  • Hedge Accounting Consultant

    5 months ago

    Melbourne, Australia Chatham Financial Full time

    Hedge Accounting Consultant **Overview**: Chatham's Hedge Accounting Practice is a thought leader in our industry. Our team members advise clients on the design and implementation of hedge accounting strategies on high-profile hedging transactions. We consult on a high volume of transactions annually, each with its own set of facts and circumstances, which...

  • Hedge Accounting Consultant

    5 months ago

    Melbourne, Australia Chatham Financial Full time

    **Overview**: Chatham's Hedge Accounting Practice is a thought leader in our industry. Our team members advise clients on the design and implementation of hedge accounting strategies on high-profile hedging transactions. We consult on a high volume of transactions annually, each with its own set of facts and circumstances, which provides our team members...

  • Technical Account Manager

    1 month ago

    Melbourne, Victoria, Australia Amazon Web Services Australia Pty Ltd Full time

    Job Title: Technical Account ManagerAs a Technical Account Manager at Amazon Web Services Australia Pty Ltd, you will play a key role in leading the success of enterprise support customers in building applications and services on the AWS platform.Key Responsibilities:Act as a single point of contact to Enterprise AccountsUnderstand customer outcomes and...

  • Technical Account Manager

    1 month ago

    Melbourne, Victoria, Australia Amazon Web Services Australia Pty Ltd Full time

    Job Title: Technical Account ManagerAs a Technical Account Manager at Amazon Web Services Australia Pty Ltd, you will play a critical role in leading the success of enterprise support customers in building applications and services on the AWS platform.Key Responsibilities:Act as a single point of contact to Enterprise AccountsUnderstand customer outcomes and...

  • Technical Account Manager

    1 month ago

    Melbourne, Victoria, Australia Amazon Web Services Australia Pty Ltd Full time

    Job Title: Technical Account ManagerAs a Technical Account Manager at Amazon Web Services Australia Pty Ltd, you will play a critical role in leading the success of enterprise support customers in building applications and services on the AWS platform.Key Responsibilities:Act as a single point of contact to Enterprise AccountsUnderstand customer outcomes and...

  • Technical Account Manager-ISV, ES

    3 weeks ago

    Melbourne, Australia Amazon Full time

    DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on...

  • Financial Services Business Development Expert

    4 days ago

    Port Melbourne, Australia Latitude Financial Services Full time

    At Latitude Financial Services, we're shaping the future of payments and lending. Our team is at the forefront of innovation, driving growth and success through strategic initiatives that enhance customer experience, efficiency, and productivity.Role OverviewWe're seeking a seasoned Business Analyst to join our specialist project teams on key growth...

  • Service Delivery Manager

    5 months ago

    Melbourne, Australia Insignia Financial Full time

    Service Delivery Manager - Be part of a team where everyone belongs, and individuality is celebrated - Contribute to the financial wellbeing of our 2 million+ clients across Australia - We support flexibility and hybrid working **The Opportunity** Reporting to the Technical Services Practice Manager, this role sits within a close-knit team who are...