Import Air Freight Supervisor

3 weeks ago

Sydney, Australia Recruit19 Full time

Exciting role in import air operations
- Build your network and advance your career
- Great team culture

**.You are** a customer service specialist with fantastic communication skills. You are import air certified and deliver accuracy in compliance and administration. You work well within a team and can also fly solo when needed. If this sounds like you then we’d love to chat.

**About our client**:
Our client is a well-established freight forwarding company who provides international air and sea service. They pride themselves on providing excellent customer service and ensuring a friendly work environment for all staff.

**Key responsibilities**:
Reporting to the Branch Manager, you will be responsible for all aspects of import air freight operations and customer service.

**Responsibilities include**:

- Effectively manage end-to-end import air freight operations for the business
- Providing exceptional customer service to clients
- Registering air freight shipments using CargoWise system
- Lodging air cargo automations and customs documentation
- Managing air carnet and Dangerous Goods shipments
- Liaising and negotiating with airlines, overseas agents, suppliers and third party companies
- Ensuring transshipment freight is processed effectively to minimise delays
- Stay up to date with industry changes, especially in regards to Covid19-related delays
- Other duties as required by the Branch Manager

**Skills and experience**:

- Import air freight experience
- A valid DG (Dangerous Goods) Certificate is desirable
- CargoWise, ICS and 1-Stop knowledge and experience
- Excellent verbal and written communications skills
- Strong attention to detail
- Accurate preparation of shipping documentation
- Strong time management and organisational skills
- Ability to work autonomously and within a team environment

**On offer**:

- Flexible work arrangements
- Opportunity to work with an industry leading company
- Supportive team culture
- Recruit19 is a specialist recruiter focused on the Supply Chain, Freight Forwarding, AI & Robotics Shipping, Importer Exporter, and IT industries._

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