Member Solutions Consultant

3 weeks ago

Mandurah, Australia RAC Full time

Member Solutions Consultant

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."

**Your Opportunity**

As a Sales and Service Consultant, you will engage with current and potential members from your local area showcasing the value and benefits of our products and services.

**What you need to know**

**Location** : RAC Member Service Centre - Mandurah

**Working hours** : Monday to Friday 8.45am - 5.15pm (37.5 hours per week)

**Pay** : From $59,197 + super + incentives + discounts

**Training** : You'll be set up for success with a fully paid, in-depth structured training program directly delivered virtually to you by our professional Learning and Development Advisors.

**What will you be doing**:

- Provide support and accurate general advice or up to date information on products and services.
- Building and maintaining relationships with members recommending products tailored to suit their individual needs

**What we are looking for**:
As a member-based organisation, alignment to our values is essential, in addition to:

- A seasoned customer service professional with sales experience, ideally in a busy, multi-tasking environment.
- Experience in working to & achieving KPI's/ targets individually & as part of a team.
- Ability to adapt & flex within a changing work environment.
- Excellent communication skills with the ability to listen & relate well to others.
- Ability in demonstrating empathy and resilience in assisting members in difficult situations
- Embrace and participate positively in change

**What can we offer you?**
- Secure a full-time, permanent position working within your local community
- Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
- An inclusive & supportive environment, enabling all abilities to strive for success.
- Professional career development & ongoing training.
- Generous discounts on home, contents & car insurance, plus free roadside assistance.
- Member benefits & opportunity to join a very active Social Club.

Applications Close COB Friday 28th June 2024

BetterJourneysRAC

Job ID JR103781

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