Key Stakeholder and Engagement Officer

5 months ago

Melbourne, Australia Housing Choices Australia Full time

**Introduction**:
**Join us and share our Vision**:
‘All people affordably housed in neighborhoods that support life opportunities’

Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

**Description**:
The Opportunity

We are seeking a dedicated Key Stakeholder and Engagement Officer to join our team and support the goals of Housing Choices Australia Ltd and support our Quality and Safeguarding Plan. In this role, you will be critical in fostering positive relationships and effective communication between our organisation and people with disability, their families, and advocates. You will engage with key stakeholders, provide information related to their tenancies, gather feedback, address concerns, and collaborate on initiatives that promote strong relationships and uphold residents' right to live safely while maintaining choice and control in their lives.

This role would ideally suit someone who is experienced and passionate about client engagement and building key relationships with clients and their families to gain critical knowledge about their needs and aspirations and share those insights with the teams to improve the quality of our services to residents. You would also be comfortable and confident representing HCA in various external advocacy forums, building valuable partnerships with various bodies, and upskilling the team about new insights you gain from stakeholder engagement.

We seek a team-oriented individual who is keen to learn, develop, and support other team members and willing to travel. The company has a flexible/hybrid work policy with five weeks of annual leave to improve employee well-being and genuine opportunities for further learning and development.

The role is ongoing full-time and based in Melbourne, with availability to travel to Geelong and other sites as required.

Download a copy of the Position Description here.

**(Please note**: SEEK applicants only - if you are viewing this job advert on SEEK you will not be able to view the position description until you click APPLY)

**Skills and Experiences**:
**About You**:

- Relevant tertiary qualifications in field (e.g., Social Work, Disability Studies, Public Health) desirable.
- Experience in engaging with clients, families, and advocates to understand their needs, concerns, and feedback.
- Experience working with people with disabilities and knowledge of disability rights, quality, and safeguarding principles.
- Excellent communication, interpersonal, and advocacy skills and ability to build rapport quickly build positive rapport with key partners.
- Ability to collaborate effectively with diverse stakeholders and work towards common goals. Commitment to promoting inclusion, empowerment, and resident-centred care.
- Ability to prepare reports, presentations, and recommendations based on stakeholder input and engagement activities.
- Experience Developing and implementing strategies to enhance communication and collaboration with stakeholders.
- Experience or ability to organise and facilitate meetings, workshops, and events to gather information about clients and promote client empowerment.

Desirable
- Proven experience and successful track record in a comparable role or discipline(s) in the disability services, private housing sector or transferable sector.

We are seeking someone with sound technical skills and knowledge combined with a collaborative and flexible partnering style and strong commitment to our vision and mission.

What we offer in return
- 5 Weeks Annual Leave
- Flexible working arrangements
- Salary Packaging for living expenses, meal, and entertainment expenses
- Excellent career development opportunities
- Recognition program
- Salary Continuance Insurance
- 16 weeks paid parental leave
- Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
- Agree and comply with Child Safety policies and procedures
- Provide a current driver’s license and willingness to travel across Housing Choices’ locations, if and as required.

For an informal discussion about the role, please contact Alma Nada 03 8636 9451 or Mahil Mutu-Mala - P&CBP on 03 8636 9408

Applicants should address the requirements of the role and include a coverin

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