Administrative Support

4 weeks ago


Canberra, Australia Department of Finance Full time

Commercial Group / Procurement & Insurance Division / Risk & Insurance Branch
- APS 3 ($65,616 - $75,690),APS 4 ($74,012 - $84,472) | Ongoing & Non-ongoing | Full-time & Part-time
- Canberra, ACT

**ABOUT THE BRANCH**

The Risk and Insurance Branch of the Department of Finance administers Comcover, the Australian Government’s self-managed insurance scheme, and fosters best practice risk management across the Australian Public Service.

Our team is a melting pot of APS and non-APS staff, from all walks of life; including policy officers, project officers, insurance experts, risk experts, accountants, lawyers, data specialists and others We are a team which values diversity of thinking, experience and background.

We encourage new ideas, debate and the taking of informed risks. We work collaboratively and openly, with a focus on delivering results to achieve our ultimate aim of reducing the legal liability of the Commonwealth by enhancing risk management practices.

We believe that valuing the whole person is the formula to success, and so support flexible work arrangements that enable you to achieve not only your work priorities, but also all your non-work, life priorities.

**ABOUT THE** OPPORTUNITIES**

We are looking for motivated Administrative Support officers to join our diverse and bustling team. Multiple vacancies are available in the Fund Member Services section, which is the primary point of contact for people across the whole Australian Government who use Comcover and risk services provided by the Branch. The team is responsible for the development and delivery of Comcover communications to insurance fund members; the development and delivery of our education program; and organising our annual rewards and recognition program.

In this role, you will;
- Manage our Customer Relationship Management System (Dynamics 360) including:

- registering new contacts,
- generating contacts lists from the database,
- Draft or coordinate input for correspondence,
- Provide administrative support for the Comcover education program, including assisting with:

- management of the Learning Management System
- liaising with the training service provider to maintain stock of training materials,
- posting training courses on the Comcover Learning Centre for participants to register,
- booking training rooms,
- coordinating registration of courses,
- organising catering, and
- collating program participation statistics.
- Provide administrative support for secretariat services to our communities of practice.
- Providing other administrative support as necessary to Assistant Directors of the team.

**DETAILED VACANCY INFORMATION**

For detailed information about these roles, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.

**ELIGIBILITY ADVICE & CANDIDATE NOTES**
- Under section 22(8) of the _Public Service Act 1999_, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
- Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.

**CONTACT INFORMATION**
- For specific questions relating to this job vacancy, please refer to the details on the contact officer located in the downloadable job pack.

Frequently Asked Questions Opens in new window

Frequently Asked Questions Opens in new window

2023-214 - Vacancy Pack Opens in new window

2023-214 - Vacancy Pack Opens in new window



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