Program Support Officer

3 weeks ago

Sydney, Australia Ambulance Service of NSW Full time

**Employment Type**:Permanent Full Time, 38 hours per week
**Position Classification**: Health Mgr Lvl 1
**Remuneration**: $81,581 per annum to 108,532 per annum + super and annual leave loading
**Location**: Rozelle with relocation to State Operations Centre in 2024
**Closing Date**: 3 December 2023

**ABOUT US**

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment

**ABOUT THE ROLE**

The Program Support Officer provides a range of high-level executive, secretariat and program support services to the Associate Director Clinical Programs and the Clinical Programs team. This includes drafting and editing responses to correspondence and briefing requests, monitoring, and reporting on a variety of team, strategic, operational and project plans.

Please refer to the Role Description and Position Conditions and General Info for further information.

**OPPORTUNITIES AVAILABLE (for eligible employees)**

Besides your salary, you’ll also have access to:

- A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
- Allocated Days Off (ADO) once a month take a paid day off (eligible full-time employees)
- Additional Public Holiday
- Opportunities for extra tax savings through salary packaging
- Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
- Extensive staff support programs available to all staff and families - free confidential and professional assistance for staff and their families
- Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy (eligible employees) Health coaching service available to all staff providing individualised support
- Discounted private health insurance
- Career development and growth opportunities

**ABOUT YOU**

To be successful in this role, you will require the following experience and attributes:

- Tertiary qualifications in a related field from a recognised university provider.
- Demonstrated commitment to maintaining a high standard of professional conduct and ability to exercise sound judgement.
- Demonstrated ability to show initiative and demonstrated ability to critically analyse issues and identify solutions to problems.
- Demonstrated ability to work both independently and as a team member.
- Highly developed verbal and written communication skills, including experience in the preparation of project documentation, materials and reports
- Demonstrated high level written and verbal communication skills and demonstrated capacity to build and maintain effective working relationships with a diverse range of people and organisations.
- Demonstrated organisational and time management skills including the ability to manage conflicting priorities.
- Demonstrated proficiency in the use of computers and standard office software packages, and ability to adapt and respond to new systems and processes.
- Demonstrated high level verbal and written communications, interpersonal and negotiation skills.

**HOW TO APPLY**

Please respond to the below two targeted questions (max 4000 characters including spaces) and submit this with your CV and other required information.

**Question 1**: This role requires a high level of flexibility and adaptability to respond to many competing priorities. Can you describe a time where you had several competing priorities with non-negotiable deadlines but your stakeholders are not responding as it was not their priority. What did you do? How did you manage this?

**Question 2**:Can you describe a project you were recently a part of? What was your role in the project? What steps did you use to evaluate and improve outcomes?

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Stephanie Looi

Please note: To be eligible for appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment

Click here for information on our Diversity and Inclusion Statement and COVID-19

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