Clinical Systems Support Specialist
2 days ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Contract length - 12 months
Your life’s best work
The primary purpose of the Senior Clinical Support Specialist role is to assist with process and governance management and act as an internal escalation point for issues with oncology clinical systems. Specifically, the Senior Clinical Support Specialist will ensure the requests and incidents that come through HEAT and MOSAIQ Community are addressed, managed and resolved within agreed timeframes.
What you’ll do:
- Drive continuous improvement with our clinical systems by regularly reviewing processes and procedures to improve efficiencies
- Prioritise people resources within their jurisdiction to maintain and exceed the defined Oncology Clinical Systems SLAs
- Ensure that clinical and operational aspects of Clinical Systems are delivered to the Oncology Australia business with the aim of ensuring full clinical operational functionality is always maintained
- Identify and advise of all areas of risk in both clinical information systems and processes and develop practices to mitigate those risks
- Maintaining IT standards across all systems under their jurisdiction
- Coordinating with the IT Service Delivery team to manage and support incidents and service requests to ensure availability and reliability of clinical systems is maintained
- Implementing and maintaining governance structure and compliance within Clinical Systems
Who you are:
- Bachelor’s Degree in a related clinical field, e.g. Medical Radiation Sciences or similar
- 5+ years’ experience in clinical oncology field
- 5+ years’ experience with healthcare IT systems as a superuser, administrator
- Strong platform knowledge including working with solutions from Elekta, Varian, GE, Philips and other radiotherapy platforms
- A sound understanding of business requirements
- Excellent internal consulting skills
- Excellent communication skills, written and verbal
- Experience with clinical systems desirable
- Demonstrate problem-solving skills
- Ability to be largely self-directed on a day-to-day basis
- Willingness to continually embrace personal and professional development
About GenesisCare
We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.
Covid-19 Vaccination Requirement
In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.
GenesisCare is an Equal Opportunity Employer.
-
Clinical Practice Facilitator
3 weeks ago
Joondalup, Australia Edith Cowan University Full timeThe Clinical Practice Facilitator is a Registered Nurse and/or Midwife who works collaboratively with industry, permanent and sessional staff to support the nursing and midwifery clinical skills development of entry-to-practice nursing students. Reporting to the Clinical Practice Manager, the Clinical Practice Facilitator has a key role in certifying all...
-
Service Coordinator
1 day ago
Joondalup, Australia SPECIALIST DISABILITY HOUSING Full time**About Us** Specialist Disability Housing is a registered NDIS provider in Perth, Western Australia. We are committed to delivering quality and safe support services to people living with a disability, their families, and carers. Our aim is to help people with disability live comfortably and confidently in the community while turning their dreams into real...
-
Clinical Practice Manager
3 weeks ago
Joondalup, Australia Edith Cowan University Full timeThe School of Nursing and Midwifery provides a comprehensive range of academic programs to prepare health professionals for positions in nursing and midwifery. The School has a commitment to developing strong partnerships locally, nationally and internationally through its collaboration with health professions, industry and the broader community. Reporting...
-
Assistant Manager
1 week ago
Joondalup, Australia Laser Clinics Australia Full timeAs an Assistant Clinic Manager with LCA Joondalup, your role will be to provide expert hands-on treatments to clients and assist in the clinic management responsibilities. This is an exciting opportunity for an experienced therapist wanting to advance their career. Ongoing training. **Your Responsibilities**: - Coaching employees to success in sales and...
-
Research Systems and Reporting Adviser
3 weeks ago
Joondalup, Australia Edith Cowan University Full timeResearch Services provides strategic and operational support to the University's research programs and has a crucial role in developing the University's research capability and facilitating the University's research outcomes, through its Schools and Institutes. This opportunity is for an experienced systems administration professional. This role will play a...
-
Office Manager
3 days ago
Joondalup, Australia I-MED Full timeAn excellent opportunity is now available for an Office Manager to join the friendly team at I-MED Joondalup, WA on a full time, permanent basis I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, and a commitment to exceptional standards of patient...
-
Medical Receptionist
2 weeks ago
Joondalup, Australia Professor Panegyres - Neurology Full timePosition requires three shifts per weeks between our West Perth and Joondalup practices (will be required to attend both clinics). Duties and responsibilities will include: - Meeting and greeting patients - Check in for appointment - collecting referral and medical details - Check out post consultation - billing and processing patient claims; can also...
-
Medical Receptionist
5 days ago
Joondalup, Australia Professor Panegyres - Neurology Full timePosition is for 9am-5pm - days to be determined at our West Perth and Joondalup practices (will be required to attend both clinics). Duties and responsibilities will include: - Meeting and greeting patients - Check in for appointment - collecting referral and medical details - Check out post consultation - billing and processing patient claims; can also...
-
Centre Administrator
4 days ago
Joondalup, Australia Autism Association Full time**About Us** The Autism Association is one of Australia’s largest not-for-profit Autism specific service providers, and the only specialist organisation providing a full range of services from early childhood through to adulthood in Australia. Together we are inspired every day to make a difference to the lives of individuals with Autism. We are a...
-
Lecturer in Electrical Power Systems
4 weeks ago
Joondalup, Australia Edith Cowan University Full timeThe School of Engineering at Edith Cowan University (ECU) was established in 1992. It has been one of the fastest growing engineering schools in the nation with a strong track record of success in developing and delivering quality undergraduate and postgraduate engineering programs that have strong alignment with industry and promote community and...
-
Disability Support Specialist
7 days ago
City Of Joondalup, Australia One2One Pty Ltd. Full timeJob Overview: We are looking for a skilled and empathetic individual to join our team as a Disability Support Specialist. The successful candidate will provide 24-hour support to an individual with autism, enabling them to live independently in their home.The role requires the ability to work closely with the individual to develop and implement personalized...
-
Support Coordinator
2 weeks ago
Joondalup, Australia Perth Disability Services Full timePerth Disability Services specialises in Disability Care. We are a Registered NDIS Provider delivering Disability Supports to NDIS Participants. This can range from high care, including private in-home care through to social support, daily living assistance, community access, SIL, MTA and Respite services. **About the Role** We are looking for Full-Time...
-
Quality, Governance
2 days ago
Joondalup, Australia 3D Recruit Full timeReport into a progressive CEO, avoiding corporate bureaucracy and red tape - Limited travel with all services in close proximity in Perth's Northern suburb - Fantastic flexibility with hours, and potential to work from home **Your next employer**: Key leadership role at a small, community oriented, not-for-profit Western Australian residential aged care and...
-
Business Support Officer
2 weeks ago
Joondalup, Australia Edith Cowan University Full time$81,614 to $90,691 pa (HEW 5) Fixed term (to 31 December 2026), Full-time, Joondalup campus BUSINESS SUPPORT OFFICER $81,614 to $90,691 pa plus 17% superannuation 1 x FULL TIME, FIXED-TERM TO 31 DECEMBER 2026 JOONDALUP CAMPUS YOUR OPPORTUNITY Join a team within one of Joondalup’s largest multicultural & diverse employers; Professional development, career...
-
Joondalup, Australia Edith Cowan University Full timeEdith Cowan University (ECU) is a leading multi-campus university in Western Australia serving communities nationally and internationally. For 17 years in a row, ECU has achieved a 5 (out of 5 star) star rating for teaching quality in the 2024 Good Universities Guide (GUG). ECU is ranked in the world's Top 100 universities under 50 years old in the 2024...
-
Community Support Worker
3 weeks ago
Joondalup, Australia St Jude's Disability Services Full timeShifts in Joondalup, Butler, Clarkson, Yanchep & more! - A great training program is provided as part of your commencement - Join a leading organisation within the strong Disability sector **About Us** St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia since...
-
Community Support Worker
1 week ago
Joondalup, Australia St Jude's Disability Services Full timeJoin a leading organisation within the strong Disability sector - A great training program is provided as part of your commencement - Shifts in Darch, Karrinyup, Balga, Craigie, Landsdale & more! **About Us** St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia...
-
Disability Support Worker
4 weeks ago
Joondalup, Australia St Jude's Disability Services Full timeShifts in Joondalup, Butler, Balga, Clarkson, Landsdale & more! - A great training program is provided as part of your commencement - Join a leading organisation within the strong Disability sector **About Us** St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia...
-
Community Support Worker
2 weeks ago
Joondalup, Australia St Jude's Disability Services Full timeShifts in Darch, Karrinyup, Balga, Craigie, Landsdale & more! - A great training program is provided as part of your commencement - Join a leading organisation within the strong Disability sector **About Us** St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia...
-
Aged Care Service Manager
3 days ago
Joondalup, Australia 3D Recruit Full timeClinical qualifications are NOT needed for this great role - Combine your dynamic leadership skills with fantastic business acumen - Smooth running facility - accredited until March 2026 with no unmets **Your next employer**: Join a large multi-faceted aged care and community services organisation that is proudly Western Australian. Guided by their values...