Natural Beauty Operations Assistant

3 weeks ago

South Yarra, Australia One Fine Secret Full time

**Natural Beauty Operations Assistant at One Fine Secret**

Love natural beauty? Do you have next-level customer service skills?

Join our friendly and caring team at One Fine Secret, Melbourne’s leading clean beauty destination. You’ll be part of our exciting opening team for our new flagship store on Chapel Street, South Yarra.
- Be part of the clean beauty revolution with a rewarding career in natural beauty retail
- Competitive remuneration, staff discount, on-going product allowance and bonus incentives
- Extensive training and development opportunities

**About the role**

As a Natural Beauty Operations Assistant, you’ll be a vibrant and enthusiastic retail, administrative and operations all-rounder team member who’ll be responsible for a variety of tasks across our business. At One Fine Secret, our love for natural cosmetics and for delighting our guests lie at the heart of everything we do.
- This role is ideal if you thrive in a dynamic environment, have a flair for customer service excellence and are keen to learn and develop.
- Casual, Part-time or Full-time position available.
- Flexibility needed with weekends and may have extended hours during peak periods or key promotional times e.g. major events, extended trade.

**Key Responsibilities**

This role supports both our e-commerce and in-store retail operations. Your role will include:

- Preparing personalised handwritten and online notes to customers (notes are provided with each of our online orders)
- Maintaining impeccable store presentation
- Assistance with online order fulfillment
- Organising stock inventory and replenishing shelves
- Passion for natural cosmetics and developing product knowledge
- Sales experience, liveliness, enthusiasm and a flair for building warm rapport and authentic relationships
- Exceptional care and attention to detail
- A learning and growth mindset, desire to strive for excellence
- A pro-active, mature & professional approach to your role
- Exceptional grooming
- Skills or experience in the following areas will be highly regarded:

- Beauty therapy/cosmetics;
- Makeup artistry;
- Naturopathy or wellness; or
- Natural beauty retail
- Proficiency using computer programs including Word and Excel (essential)
- Touch typing speed of minimum 60 words per minute and above 95% accuracy as a significant amount of your day is computer-based. (essential)
- **Cover letter** including details on your touch typing ability and speed, and proficiency with Word and Excel programs; and
- **Resume**

Thanks so much for your interest in this role.

Kayla & John

Founders - One Fine Secret

**P** +61 3 9602 5666

**Job Types**: Part-time, Casual
Part-time hours: 25 per week

**Salary**: $23.00 - $29.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Every weekend
- Morning shift
- Rotating roster
- Weekend availability

Supplemental pay types:

- Bonus

COVID-19 considerations:
All employees are required to regularly sanitise products, testers, and shared spaces. Gloves are utilised when handling products to prevent contamination.

Ability to commute/relocate:

- South Yarra, VIC 3141: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

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