Venue Host/ess

3 weeks ago

South Yarra, Australia VIC Full time

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

**Lona Misa - Vibrant. Loud. Unapologetic.**

Unlike the original, **Lona Misa** reveals its charismatic charm and endearing idiosyncrasies upon the first visit. Home to 90 seats and sustainably crafted to be shareable, seasonal, and flavourful, Latin fare and bistro dining collide against the norms of the classical medley you know of vegan and vegetarian dining. Bringing Lona Misa to life are hospitality legends, and renowned Melbourne, Chefs Shannon Martinez of Smith & Daughters and Ian Curley of French Saloon, Kirk’s Wine bar. In the kitchen, yin meets yang, North meets South, oil meets vinegar. Curley and Martinez, curate a heavily vegan menu offering vegetarian additions.

**The Gig**

We are on the lookout for an experienced **Venue Host/ess **who is up for a new challenge and ready to take this new dynamic position head on. In this role, you will be the first point of contact for all guests in the venue and you will leave one astounding impression to ensure they have a fabulous time dining with Ovolo. This is a **Part-Time** role operating on a 7 day rotating roster. Your responsibilities will include but are not limited to:

- Greeting all customers in venue
- Monitor guest booking system
- ensure reservations are maintained
- Answer all customer enquiries
- Escort guests to their seats and provide them with menu's
- Assisting floor team when required

**About you**

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team As our new Host/ess**, **you will have a bright and bubbly, can-do spark. You will thrive off customer satisfaction and ensure all guests leave with a night to remember. Ideally you will already have experience in hosting, however if you have the right attitude, the rest will come easy Great communication & organisational skills will ultimately be your superpower, which will allow for a smooth transition of operations within the venue.

**What you'll get...**
- Well, there's the chance to shine in a brilliant team environment in Hong Kong and now Indonesia - bring your personality and sense of fun to work and the most amazing team to work with.
- Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
- Receive Hotel benefits in rooms and our fabulous F&B outlets
- Stay Fit and Fabulous; be involved in our Wellbeing Programmes
- Develop relationships and make a difference to other people’s lives through our Community Programme
- Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

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