Student Support Officer

2 weeks ago

North Sydney, Australia Charter Australia Pty Ltd Full time

**About Charter Australia**

Charter Australia is a registered training organisation (RTO ID 41038) specialising in professional education and training for both domestic and international students. Our courses include qualifications in Health and Community Services and English Language Intensive Courses for Overseas Students (ELICOS).

Established in 2005, from a training provider for project management in the not-for-profit and public sectors, Charter has grown to become a specialist training company in Health and Community Services and ELICOS. Our strong links with local aged care providers give our students valuable work placement and employment opportunities.

The position is for a part-time role in our North Sydney office.

**About the Role**
- Providing accurate course information and advice to prospective students and assisting them progress their initial enquiry through to enrolment.
- Identify new possibilities to promote the college and its courses.
- Achievement of student enrolment targets.
- Acting as the key point of contact for Korean students.
- Update and maintain social media accounts in Korean.
- Working along with our marketing design team to plan, create and distribute Newsletters in Korean to our stakeholders
- Translate marketing materials between Korean and English.
- Contact students and provide advice regarding general requests such as advice on fees, documentation, and eligibility requirements
- Provide enrolment administration support to students in a professional and engaging manner
- Maintain accuracy and ensure compliance and internal KPI’s are met.

**About You**

You will have a relevant qualifications, skills, and experience in the following:

- Native Korean speaker
- Excellent spoken and written skills in English and Korean
- Ability to translate documents from English to Korean and vice versa
- Have deep understanding and strong connections to the Korean communties in Sydney
- Highly efficient and great time management skills
- Fast learner with a positive "can-do" attitude
- Strong organisational skills and ability to prioritise and multitask
- Knowledge of the vocational training industry is highly desirable.

**How to Apply**

Applications should include:

- a covering letter
- curriculum vitae
- contact details of two (2) referees

**Job Type**: Casual

**Salary**: From $25.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

**Language**:

- Korean (required)

Work Authorisation:

- Australia (required)

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