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Program Manager

5 months ago

Sydney, Australia Woolworths Group Limited Full time

Program Manager – 12 month fixed term contract

About Woolworths Group

Woolworths Group is an Australian food and everyday needs retailer employing 190,000 team members across Asia Pacific, serving over 20 million customers across our brands every week. With more than 1,400 stores across Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, B2B business serving wholesale and export markets, and a range of fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer.

We strive to create better experiences together for a better tomorrow for our customers and team, which is why we’ve decided to partner with Quantium, a world-class data science and advanced analytics business. Through our partnership we’re bringing the best of Woolworths Group and Quantium together to unlock the power of data to reimagine retail.

Through this partnership, we’ve created a new business called wiq (formerly known as Q-Retail) who will harness the best of Woolworths Group and Quantium to reimagine retail by solving the most complex problems using data and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.

About wiq

As a newly established business unit combining the best of Woolworths and the best of Quantium to solve advanced analytics problems across the Woolworths group and commercialise the innovative solutions to the global retailer market. wiq delivers four types of work; platform solutions and products, process tools and solutions, analytical solutions, foundational enablers. 

The opportunity

This is a program manager role within wiq that will manage the portfolio of advanced analytics use cases within a domain. 

You will be accountable for the operational effectiveness of the domain and the use cases within it. You will lead, coach and mentor the delivery managers executing the use cases. The program manager will be an integral part of the delivery practice providing team members with support and motivation you will share your knowledge and expertise to actively contribute to the development of others. This is leadership role and a thought partner for the Head of Delivery to design and implement new processes, ways of working and tools.

Key Responsibilities

Domain Planning

Creation and alignment of yearly roadmap view for domain Facilitation of domain QDC and responsible for effective execution of Domain Use Case BRPs Problem solving sessions

Domain Financials

Co-creation (in conjunction with Finance) of domain level financial view Monitoring and reporting on domain financials (inc. capex/opex and benefits)

Resource Management

Accountable for consolidated view of resourcing movements across domain (inc. supply / demand updates) Capacity Planner accuracy for domain

Use Case Creation

Delivery support for new use cases (inc. ways of working) Financial / bus case / planning oversight for new use cases

Delivery Manager Coaching / Mentoring

Coaching and mentoring across the domain

Domain Leadership

Facilitation and ownership of monthly meeting Candences and rhythms across the domain Stakeholder integration

The benefits to you

Solve very complex analytical problems accessing one of the richest datasets in Australia  Use cutting-edge AI and ML tools & Google stack in an enterprise that leads in cloud adoption Learn from and work alongside some of the most respected leaders in Data Science Accelerate career in a flexible hybrid workplace while being rewarded with above-market comp.  Have positive impact on the everyday lives of millions of Australians and Kiwis Work in an environment where we deliver together through problem solving, action and purposeful focus Enjoy the perks of working in a startup, backed by the Woolworths Group and Quantium, enjoying a career within the best of both environments

Grow with the Group

As an inclusive, team-first company