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Fcm - Future Team Leader - Canberra, Act

4 weeks ago

Canberra, Australia FCM Full time

**Job no**: 520895

**Brand**: FCM

**Work type**: Full time, Hybrid

**Location**: Australian Capital Territory

**Categories**: Corporate & Group Travel

**About the Opportunity**:
**_ FCM Future Team Leader - Canberra_**

Are you looking for a new challenge? Are you looking to take the next step in your leadership pathway?

**What you'll be doing**:

- Assisting Team Leader with motivating and maintaining the spirit of your team
- Supporting your Team Leader with the vision and focus of your team
- Consistent sales performance (transferring above cost of seat)

**Assisting and supporting your Team Leader in all aspects of the FCM business environment; including**:

- Customer service and satisfaction
- Implementation and adherence to the FCM daily, weekly and monthly systems
- Achievement of financial results and KPI's
- Facilitating ongoing training for all team members
- Nurturing team members development
- Caretaker role in Team Leader absence
- Maintaining communication between team members
- Maintaining an overall positive office environment

**What you'll need**:

- Leads by example and ability to motivate others
- Attentive to staff and client needs
- Embrace company philosophy, values and change
- Excellent communication skills
- Ability to manage change and exceptional customer service
- Ability to handle high volumes of business
- The drive, determination and focus to co-lead a successful business
- Minimum 2 years proven sales ability with consistent figures in a travel manager or travel consultant role
- GDS proficiency, with Sabre highly regarded

**What’s In It For You?**
- Above market earnings, $65,000pa base plus uncapped incentives plus super
- Tailor your ideal work-life balance with hybrid arrangements
- Free health and wellness consultations
- Free financial planning consultations
- Social events such as Buzz Nights, opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
- Global career advancement/travel opportunities
- Leadership Programs & further education, training and development
- Giving Bank & Volunteer Leave
- Employee share scheme
- The opportunity to play an integral role in the growth of the business
- Travel discounts on flights, hotels and insurance for you, your family and friends
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

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