Switchboard Operator
2 weeks ago
Reference Number- 71075- Position Title- Switchboard Operator- Location- The Royal Melbourne Hospital - City & Royal Park Campus- Award- Admin Officers [10]- Advertisement text**Switchboard Operator/ Receptionist/ Computer Clerk**
The Telephone & Communications Department is a dedicated team of multi skilled staff, who provide a wide range of services over a 24-hour, 7 day a week period. Currently we are seeking dedicated Switchboard Operators to join our team at RMH City & Royal Park Campuses
- **Your new role**:
- You will be operating the high-volume switchboard at the hospital
- Actioning Emergency calls as specified and transmitting messages via a paging system.
- Multidisciplinary role that includes weekend shifts, providing receptionist support on our information desk and mailroom duties when required.
**About you**:
- You will have Call Centre/ switchboard experience
- You pride yourself in your excellent customer service and problem-solving skills
- You can work autonomously as well as within a team environment
- Knowledge of Medical Terminology is a bonus but not a requirement
- Proficient PC Skills, including Word and Excel
Benefit of working with the Royal Melbourne Hospital / NorthWestern Mental Health:
- Career progression opportunities to suit your professional development goals.
- Enjoy excellent work-life balance working in a supportive and collaborative team
- Salary packaging, onsite car parking and, close to public transport.
- **Interested?**
If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.
- For a confidential discussion please connect via the details below.- Contact Person- Brenda Gorman- Contact Number- 0393428130- Alternate Contact Person- RMH Switchboard- Alternate Contact Number- 0393427000- Closing Date- 13/07/2023- Position Description
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