Manager Executive Services

1 week ago

Sunshine Coast, Australia TAFE Queensland Full time

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As the Manager, Executive Services you will be responsible for:

- Providing high level support to the office of the General Manager and the Senior Leadership team;
- Managing and coordinating strategic, operational, human resource, financial and administrative functions of the region's executive network; and
- Leading, managing and providing support to a team of Executive Support Officers while driving high levels of practice and professionalism.

This position reports to the General Manager, East Coast.
This is a Permanent, Full-Time opportunity, unless otherwise determined.
The position will be based primarily at Mooloolaba however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Contribute to the success of the organisation through promoting and modelling core values and agreed behaviours and the established TAFE Queensland values of Working Together, Focussing on our Customer, Taking Responsibility, Showing Initiative, and Safety First.
- Provide confidential and strategic advice to the General Manager and the Senior Leadership team in relation to administrative, human resource, governance, government legislation, standards and policy and operational matters.
- Establish, maintain and continually improve the effective flow and impact of communication between the General Manager and TAFE Queensland Chief Executive Officer and Executives, staff and students of the Region, industry, the community and other key state, national and international stakeholders.
- Act as the General Manager's representative by ensuring that significant issues or events, often of a sensitive, confidential nature, are managed effectively, determining the extent to which matters should be escalated and drawing on the most suitable resources required to achieve appropriate outcomes.
- Co-ordinate and prepare correspondence, briefing papers, submissions, agendas, discussion papers and reports for/and on behalf of the General Manager, including responding to Ministerial, Departmental, TAFE Queensland and client requests.
- Provide a comprehensive range of executive services to the Region's Senior Leadership team including the coordination and preparation of meeting papers, minutes and reports.
- Lead and manage a high performing executive services support team, including the development of standardised executive business practices to enhance outcomes for the Senior Leadership team.
- Undertake high level research and analysis as required with a view to formulating appropriate recommendations and workable solutions to resolve complex issues.
- Negotiate persuasively and effectively with senior management, staff, external agencies and the community, on sensitive and complex issues, including influencing commitment to agreed outcomes.
- Support organisational change activities through the modelling of appropriate behaviours, including the ability to balance risk, and display exemplary standards of integrity, ethics and consistency.
- Achieve set performance measures while fostering the development of a culture which values innovation, improves motivation and performance through continuous improvement.

How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
*
- Demonstrates a record of high achievement in the provision of executive services.
- Proven interpersonal, negotiation, consultation and liaison skills with a demonstrated ability to influence the working environment and improve outcomes.
- Provides high level and supportive leadership that rewards excellence, encourages creativity and innovation and maximises workforce capability within a challenging and changing environment.
- High level analytical, conceptual and problem solving skills with demonstrated ability to align operations with strategic priorities.
- Proven ability to prepare timely and accurate advice, briefings, substantial reports, policy papers and submissions on complex issues as they relate to vocational education and training and ability to exercise sound judgement, integrity and discretion in handling matt

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