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Club Lounge Attendant

2 months ago

Brisbane, Australia Westin Hotels & Resorts Full time

**Job Description**:
**Job Number** 23120637

**Job Category** Food and Beverage & Culinary

**Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

**Company**

The more you travel, the more your well-being can get left behind. But there’s a place that doesn’t come with that compromise. At Westin Hotels & Resorts, our signature wellness programs empower you to eat, sleep, move, feel, work and play well, so you can be at your best while on the road. Discover a place where you’re given a choice, not just to get up, but to rise.

**Explore our very big world**

We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

**The Role**
- Welcome guests and promptly attend to tables as needed
- Serve food and beverages to guests making recommendations if requested
- Share your menu knowledge to assist guests with questions and special requests
- Record transactions in the MICROS system correctly and timely
- Check-in with guests to assure satisfaction with each course and beverage
- Clean tables, complete closing duties and re-stock tableware and other supplies if applicable
- Check In/Out process of the guests
- Unique & Luxury Service of our Lounge guests
- Record transactions in the OPERA system correctly and timely

**What we’re looking for**
- Enthusiastic and outgoing personality
- Great conversational skills and teamwork-oriented
- Previous hospitality or customer service experience preferred
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

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