Retail Sales Assistant

1 week ago

Mount Waverley, Australia Ability Ease Pty Ltd Full time

**About Us**: At Ability Ease Pty Ltd, we are dedicated to enhancing the quality of life for individuals with mobility challenges. Our showroom features a wide range of mobility products, including scooters, wheelchairs, and other assistive devices. We pride ourselves on providing exceptional customer service and expert advice to help our customers find the right solutions.

**Job Overview**: We are seeking a friendly and motivated Retail Assistant to join our team. In this role, you will support the daily operations of our showroom, assist customers in selecting the right mobility products, and ensure a welcoming and informative shopping environment.

**Key Responsibilities**:

- Greet and assist customers in a friendly and professional manner.
- Provide product information and demonstrations to help customers make informed decisions.
- Maintain product displays and ensure the showroom is clean, organized, and visually appealing.
- Process sales transactions accurately and efficiently using the POS system.
- Respond to customer inquiries, both in-person and over the phone, with knowledge and empathy.
- Assist with inventory management, including receiving, stocking, and tracking products.
- Collaborate with team members to achieve sales goals and improve customer satisfaction.
- Stay informed about the latest mobility products and industry trends.

**Qualifications**:

- Previous retail experience, preferably in a health or mobility-related field.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and a passion for helping others.
- Basic computer skills, including experience with POS systems.
- Ability to lift and move mobility products as needed.
- Patience and understanding in assisting customers with varying mobility needs.

**Why Join Us**:

- Be part of a mission-driven company dedicated to making a difference in the lives of our clients
- Collaborative and supportive work environment
- Opportunities for growth and professional development
- Competitive salary and benefits package

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Police Check (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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