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Technology Risk and Resilience Manager

4 weeks ago

Melbourne, Australia Jetstar Full time

**Company Description** About Jetstar**

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
- ** Great opportunity in Jetstar’s Technology Risk and Compliance team**:

- ** Permanent full-time opportunity working at our Jetstar HQ in Collingwood, with WFH flexibility**:

- ** Staff Travel Benefits from Day One**

Jetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. What’s more, this role will see you working as part of a broader group Jetstar and Qantas structure.

As a **Technology Risk and Resilience Manager**, you will be responsible for key activities of Jetstar’s Technology Risk Management Frameworks, which help protect customer and employee data, maintain cyber posture, and ensure technology resilience. You will deliver the Technology Risk Assessment Framework reporting for Jetstar - managing risk assessment workshops and reviewing outcomes with senior leaders.

**Key responsibilities**:

- Managing the planning and delivery of technology risk management initiatives
- Providing expert advice to ensure the business maintains the knowledge, capability and governance to maintain technology resilience and manage risks
- Providing key support during initial investigation in event of a privacy or cyber related incident
- Manage and monitor technology risk and resilience activities for business units and service partners
- Providing information to auditors during internal and external assessments
- Escalating emerging risks and issues, participating in resolution and mitigation to senior management and across business units
- Collaborating with business and technology stakeholders across Jetstar and the Qantas Group to maintain quality and efficiency within the risk management programs

**To be considered for this role you will have**:

- Degree in Business, IT or relevant on-the-job experience
- Extensive experience in leading BAU compliance monitoring and improvement activities to achieve business outcomes.
- Proven experience delivering effective risk management frameworks
- Experience working in cross functional risk and compliance programs and activities involving multiple and diverse business teams and stakeholders
- Strong people leadership skills, managing and supporting team performance and growth
- Demonstrated ability to build constructive and effective working relationships with internal and external stakeholders
- Excellent interpersonal and communication skills, both written and verbal, with the capability to interact effectively through formal and informal networks
- Ability to generate improvement ideas and strategies and translate into detailed approaches and plans
- Demonstrate strong compliance mindset, commitment to business improvement and risk management

**About Jetstar**

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

**Our Culture**

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

**Our Benefits**

Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

**Inclusion and Diversity**

**Applications C