Member Engagement Officer

4 weeks ago

Eight Mile Plains, Australia RACQ Full time

**Member Engagement Officer**(**Job Number**:2400008L**)**

**Description**

At RACQ, we value diversity and encourage individuality. We are committed to ensuring an inclusive work environment, offering flexible workplace supports and reasonable adjustments to ensure equal access and opportunities for everyone.

**Position Overview**

Join our Member & Community Engagement team as a Member Engagement Officer, where you'll be the first point of contact for our members on the phones, offering tailored solutions across our range of products and services. Your role is pivotal in shaping the member's experience and maintaining lasting relationships.

**Hours, Training and Location**
- Rate of pay at commencement is $30.55/hr + super
- 25 hours per week, 5 days a week, 5 hours a day
- Later Day Rotating shifts, with start times between 12.00PM and 2.00PM and finish times between 5.00PM and 7.00PM
- To ensure we set you up for success and give you all the support you need you will be required to be onsite at our Eight Mile Plains branch
- Hybrid WFH option - combination of onsite and at home, available after 3 months based on performance

**Key Responsibilities**:

- Engage members with empathy and understanding, focusing on their unique needs.
- Communicate effectively to understand and meet member expectations.
- Maintain up-to-date knowledge of RACQ’s products, services, and policies.
- Contribute to a positive team culture, demonstrate support and empathy for colleagues.

**About you**:

- Passionate about customer service, if do not have experience, we are willing to work with you to train and upskill
- Excellent communication skills, with a focus on listening and problem-solving.
- Have a drive for excellence and thrive when working in a fast-paced environment
- Minimum of a Year 12 High School Certificate.

If you would like to work in a supportive and flexible environment, please reach out to us today.

**Desirable**:

- Ideally 1-2 years of customer service experience in a related field or transferable skills aligned to this role.

**What We Offer**:

- **Flexible Working Hours**: We believe in work-life balance, we have a variety of shift offerings to match your schedules and requirements. Our flexible hours are designed to accommodate different schedules.
- **Work From Home Options**: Our work-from-home options after training allow you to be where you need to be, ensuring that you remain connected and productive.
- **Supportive Culture**: At RACQ, you'll find a community that supports every individual. Our inclusive and supportive culture values and celebrates your achievements and successes.
- **Robust training**: We offer all new starters a robust 12-week training programme, our training is designed to set you up for success in your new role.

**Our Commitment**: RACQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As an organisation we believe excellence manifests in many forms. This is why we are committed to supporting our employees to achieve excellence in their performance, personal wellbeing and belonging within an inclusive, flexible & diverse workspace. These are the cornerstones of our organisational ethos.

To ensure each applicant is considered equally, please do not hesitate to contact us with additional information that will allow you to thrive in our workplace

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.**

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

  • Member Engagement Officer

    1 month ago

    Eight Mile Plains, Australia RACQ Full time

    **Member Engagement Officer**(**Job Number**:240000HE**)** **Description** **Member Engagement Officer** At RACQ, we value diversity and encourage individuality. We are committed to ensuring an inclusive work environment, offering flexible workplace supports and reasonable adjustments to ensure equal access and opportunities for everyone. Join our Member...

  • Member Engagement Officer

    1 month ago

    Eight Mile Plains, Australia RACQ Full time

    **Member Engagement Officer**(**Job Number**:2400007G**)** **Description** - At RACQ, we value diversity and encourage individuality. We are committed to ensuring an inclusive work environment, offering flexible workplace supports and reasonable adjustments to ensure equal access and opportunities for everyone. **Position Overview** Join our Member &...

  • Accounts Officer

    4 weeks ago

    Eight Mile Plains, Australia Karlka Recruiting Group Full time

    Permanent position available - Location - Eight Mile Plains - Competitive salary **About the company** Karlka Recruiting Group is looking to engage an **Accounts Officer**. ***This **Permanent Position** is located in **Eight Mile Plains.** **About the Position** **Duties** Accounts Receivable - Receipting client payments. - Reconciling debtor accounts -...

  • Administration Officer

    1 month ago

    Eight Mile Plains, Australia Gramerci Full time

    Brisbane Southern Suburbs - Full training and ongoing development - Newly created role due to growth! For over twenty years, our client has been a pivotal force in the vocational training sector, committed to narrowing the skills gap by offering tailored qualifications in engineering, construction, and automotive industries. Their mission focuses on...

  • Administration Officer

    4 weeks ago

    Eight Mile Plains, Australia Anglicare Southern Queensland Full time

    Access Not For Profit Staff Benefits at major retail outlets - Eight Mile Plains Location - Help our staff who help our elderly clients live safely in their homes **About Us** Anglicare’s Home & Community service offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion, and community...

  • Ndis Plan Manager

    3 weeks ago

    Eight Mile Plains, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services) - Brisbane. **Please note**: This role would suit someone with **1+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role...

  • Training Manager

    4 weeks ago

    Eight Mile Plains, Australia CMBM Facility Services Full time

    CMBM (Clean, Maintain, Build, Manage) is a well-established Queensland owned and operated **Facility Services and Cleaning business**, enjoying continued growth throughout the State. To support our continued growth, we are seeking **Training Manager** to join our central support team based in Eight Mile Plains. The role is Full Time basis and require some...

  • Operations Manager

    3 days ago

    Eight Mile Plains, Australia Woolworths Full time

    We truly care about our Team Members, prioritising flexible work, mental health and wellbeing Collaborate across the business with like minded leaders to create a great team first culture **Operations Manager - QLD (Logan Gold Coast, NSW Northern Rivers) **We have an exciting opportunity for a high potential leader with strong people and transformational...

  • Admin Assistant

    5 days ago

    Eight Mile Plains, Australia PAGE Institute Full time

    **Unlock Your Career Potential at PAGE Institute!** **If you have strong work ethic and attention to detail, you are destined to thrive!** Are you ready to make a seamless transition into a thriving office-based career? Join us at PAGE Institute, one of Brisbane's fastest-growing private Registered Training Organizations (RTOs). As we expand our...

  • Rto Administrator

    5 days ago

    Eight Mile Plains, Australia Outsource Institute (Aus) Full time

    Are you a detail-oriented and a highly organised individual with a passion for education and compliance? If so, we have an exciting opportunity for you to become an integral part of our team as an RTO Administrator! **The responsibilities for this position include, but are not limited to**: - Process student enrolments, domestic and international. - Data...

  • Accounts Receivable Clerk

    4 weeks ago

    Eight Mile Plains, Australia Cook Group Full time

    Overview: - ** 8-month fixed term contract / Annual Leave Loading / work from home 1-3 days per week**: - ** Attractive Base Salary / Quarterly Bonus / Employee onsite parking and subsidized cafeteria**: - ** Diversity & Inclusion / Wellness Program / Community Engagement** **Responsibilities**: **The Opportunity**: Reporting to the Director, Global...

  • Housing and Wellbeing Specialist

    4 weeks ago

    Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Buyer

    5 days ago

    Eight Mile Plains, Australia Cook Group Full time

    Overview: Are you passionate about improving patient health outcomes? Would you like to join an organisation with an established history where you can work on high-risk medical devices? This role will allow you to tap into your drive, initiative, creative solutions based thinking, and negotiating abilities. **Responsibilities**: - Ensuring that procurement...

  • Quality Curriculum Co-ordinator

    4 weeks ago

    Eight Mile Plains, Australia Sunkids Management Full time

    An opportunity to join Sunkids Children's Centres in the position of Quality and Curriculum Co-Ordinator at Sunkids Management. _ - We have 15 Centres and require a unique person to fulfil this role. _ - We are seeking a highly motivated early childhood professional to join our team and be willing to learn the role of Quality and Curriculum Co-Ordinator...

  • Assistant Relationship Manager

    3 weeks ago

    Eight Mile Plains, Australia Nutrien Full time

    Join a finance business that is 100% agricultural focused Attractive salary package Location is flexible within SE QLD Nutrien Financial (NF) is a division that supports the operations of our core retail business, Nutrien Ag Solutions (NAS). NF acts as a key enabler for sales and performance of NAS through empowering our customers to access...

  • Marketing Manager

    1 month ago

    Eight Mile Plains, Australia Cocoon Group Services Full time

    About Cocoon CocoonGroup Services isa registeredproviderof NDISaccredited Specialist Disability Accommodation (SDA) across Australia, a fast-growing, innovative, and dynamic organization. Together, our mission is to create an exceptional experience by understanding each Participant’s aspirations and goals and connecting them to communities through our...

  • Bim Application Specialist

    4 weeks ago

    Eight Mile Plains, Australia Central Innovation Full time

    **Job Summary**: In this role as a BIM Specialist you will learn from architectural industry experts and the software developers about advanced features of Archicad, BIM Management, BIM workflows and troubleshooting. As you learn, you’ll also be sharing your new knowledge with existing Archicad users through our technical support channels and customer...

  • 2024 Nutrien Graduate Agronomy Program

    5 days ago

    Eight Mile Plains, Australia Nutrien Ag Solutions Full time

    Job req id: 9154- Date: 16-Apr-2023- Location: Eight Mile Plains, QLD, AU, 4113- Go Further with your career at Nutrien Ag Solutions - Competitive salary package | Company vehicle | Robust learning & development program - Regional locations throughout Queensland **About the job** Our Nutrien Ag Solutions **2024 Graduate Agronomy Program** will provide the...

  • Manager Strategic Partnerships and Procurement

    1 month ago

    Eight Mile Plains, Australia RACQ Full time

    **Manager Strategic Partnerships and Procurement**(**Job Number**:2400007H**)** **Description** Looking for a new role as a procurement expert where you'll be the go-to source for strategic advice on our various procurement processes? You’ll be the key leader behind high-value, high-risk contracts, ensuring everything from vendor relationships to...

  • Partnership Manager

    1 month ago

    Eight Mile Plains, Australia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...