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Trade Delivery Officer

1 month ago

Parramatta, Australia Westpac Full time

**12 month fixed term contract - full time position**:

- **Paramatta location**:

- **Trade experience highly desirable**

**How will I Help?**

As the Trade Delivery Officer, you will have a key role in ensuring that Trade transactions are processed in accordance with international banking standards, that all transactions obligations have been met and that customer service levels are maintained at the highest level.

**Key responsibilities**:

- Manage customer requests in relation to Letters of Credit, Collections & Trade Finance products
- Ensuring transactions are within product policy and agreed customer service levels.
- First point of contact for our customers, managing customer expectations.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Customer service/ administration skills with a positive attitude
- Previous experience across all aspects of Trade
- Relevant tertiary qualifications across Commerce ideally with a major in International Business and Trade/ Global Trade Management/ Trade and Economics
- High attention to detail
- Excellent verbal and communication skills
- Flexible team player approach
- team works standard shift between hours of 6am-8pm

You will be energetic and motivated, able to work well inside a group and broadly across our organisation with a positive and enthusiastic approach to acquiring product and systems knowledge

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

**Do you need reasonable adjustments during the recruitment process?**
- Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants_