Customer Service Manager
3 weeks ago
Our fast-expanding property and development company has created a new position and is hiring another team member to be part of our dynamic growth. This is an exciting and varied role with plenty of opportunities to learn, develop and establish a professional career in real estate.
If you do not have any experience in real estate but have a strong passion to learn, we will provide the training for you to become successful. If you have the real estate experience, that is a bonus
We are looking for a person who has a professional attitude and the ability to succeed in a fast paced environment but rewarding field. This customer facing role requires a natural people's ability, a true desire and passion for customer service, ability to resolve problems with a big positive attitude, and a commitment to succeed in the dynamic field of real estate.
Ability to speak Chinese, or any Asian language or second language is a nice to have.
**Duties**
Your duties will include, but are not limited to:
- Providing excellent Customer service and being the main point of contact for clients
- planning marketing programs for our clients
- Managing clients' portfolio of assets
- Conducting inspections at properties
- Conducting home opens and presentations
- All matters of liaising with clients - investors/owners, tenants, developers etc
- Resolving issues and maintenance
- Delivering 5 star customer service
- We are a close knit group of highly team-oriented people and take pride in our very supportive office culture.
**The Benefits to You**
- A generous salary commensurate with your experience and superannuation package
- Paid ongoing training and mentoring
- All supportive technology including mobile phone, laptop, tablets etc
- Very supportive and team oriented environment
Strong communication skills
Ability to work independently
Loyal, Diligent, Positive attitude with self-motivation
Ability to speak an Asian language like Chinese or any second language will be advantageous
**PROMOTION OPPORTUNITY**:
If you meet our criteria and are loyal, meticulous, reliable and have a great work ethic we would love to hear from you how we can develop your career to the next level
**Office Location**:
Our office comes with free parking onsite. Very convenient location with lots of shops and eateries/cafes around.
Please submit your letter and resume ASAP in confidence. All resumes will be treated with strictest confidence.
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00 - $65,000.00 per year
**Benefits**:
- Employee mentoring program
- Professional development assistance
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)
Work Location: One location
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