Merchandise Manager

3 weeks ago


Brisbane, Australia OnTalent Full time

Iconic Australian owned and operated success story
- Customer experience, category management, retail excellence
- Brisbane based - Travel required

**About the business**:
United Petroleum is an independent, Australian-owned petrol and convenience company with 450 sites nationally, offering customers premium quality fuels and competitive pricing Australia-wide.

**About the role**:
We are seeking a driven, creative and passionate team member to complement our dynamic team. You will utilise your proven expertise in leading the category management team to optimise customer satisfaction and increase volume sales and profit at our United Petroleum and Pie Face branded locations. You will be responsible for driving retail excellence and enhancing our customer experience.

**Role Expectations and outcomes**:

- Lead the category team with insightful strategy and vision, to ensure in store offerings and product ranges provide an exceptional customer retail experience.
- Drive effective category management plans including ranging, space management, new product development (NPD) whilst also identifying new range opportunities.
- Improve category reporting KPIs, driving focus with the merchandising team on increased sales and profit.
- Partner with the marketing and operations departments to optimise sales via an effective promotional calendar plan.
- Ensure communication to stores related to marketing, supplier details and category information is delivered in a timely and efficient manner.
- Develop effective plans and agreements with preferred suppliers and partners to ensure trading terms, promotional and marketing plans and financial targets and revenue deliverables are achieved and managed effectively through the network.

**Skills and experience should cover**:

- Diploma level or higher in Business Management.
- Experience in category management and supplier relationships.
- Strong leadership, communication, negotiation and interpersonal skills.
- Strong understanding of contemporary consumer marketing and retail trends and opportunities.
- Previous experience in the FMCG industry mandatory.
- Strong background in retail operations, merchandising and promotional planning.
- Ability to navigate and effectively work in agile, fast paced and ever evolving entrepreneurial environments with a focus on accountability and execution.
- Sound financial and commercial acumen.
- Ability to build relationships with internal and external stakeholders.


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