Sales Administration Assistant

3 months ago


Docklands, Australia Rider Hunt International (RHi) Full time

**Overview**:
**Responsibilities**:

- Strong communication and interpersonal skills.
- Customer contact will vary from phone, e mail, live chat, social media & other digital platforms.
- The role requires you to contribute to overall business objectives & goals.
- Problem solving & query resolution play an important part in this role in conjunction with the ability to multitask

**Qualifications**:
**About you**
- Minimum of 3 years’ experience in a corporate customer experience environment
- Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions
- Strong confident writing and communication skills plus practice active listening
- Ability to work & learn collaboratively in a team environment.
- Strong attention to detail, excellent organisation & time management skills
- SAP, JDE, Gen+, Salesforce CRM experience
- Familiarity with chatbots, live chat & social media platforms
- Experience in stakeholder management & influencing outcomes

**About rhi**

rhi is a professional services provider with global expertise. Tracing our history back to the 19th century, we have spent the last 50 years as a global leader to the energy industry.- We combine efficient systems and processes with a deep understanding of client challenges and market insight. We work with our clients to deliver information and resources that will support every stage of their operations. We deliver value to our employees, our clients and the countries that we work in.-
**Diversity Statement**

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.


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