Customer Service Manager

2 weeks ago


Melbourne Eastern Suburbs, Australia Frontline Recruitment Full time

Our client is dedicated to making the journey of parenthood a joyful and stress-free experience. As a leading retailer of baby products, they offer a wide range of high-quality items, from adorable clothing to innovative strollers and everything in between. Their mission is to provide parents and caregivers with the finest products, expert advice, and outstanding customer service they can rely on.

Established over 40 years ago, this leading retailer is Australia's go to for all things baby Through the use of their teams expert product knowledge and extensive product range they continue to support new and expectant parents.

If you are ready to embark on a rewarding journey with a company that celebrates the joy of parenthood, you can help create memorable experiences and make a positive impact in the lives of parents, caregivers and their little ones.

Our client is on the lookout for a driven & motivated Service Manager to join their team at Hawthorn You will be passionate about leading your team to achieve outstanding results

**Requirements**:

- Previous retail or customer service experience (leadership or management preferred)
- High level customer service skills
- Passionate about driving store results
- Proven track record of achieving targets and KPI's
- Excellent communication skills
- Driven & motivated
- Great leadership skills
- Ability to work in a fast paced environment
- Excellent time management and organisational skills
- Ability to coach and develop your team to support their performance and development

**What's in it for you**
- A competitive base salary + super + incentives
- Sunday
- Thursday roster No Late night trading
- Be a part of a passionate & positive team environment
- Work for a leading retailer in their field

Alternatively, for a confidential discussion, please contact **Narelle Platt **on **0451 445 866 **quoting the reference number above, or check out our website for other available positions.



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